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Customer Ratings & Reviews

$929.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1283 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,283 reviews
  • Rated 5 out of 5 stars

    Excellent PC for travelers and note takers.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this computer. Fast and portable. Get the upgraded keyboard, though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable windows device. The size and weight seem about perfect. Battery can last quite a while, which is great. All the apps I’ve open and ran have been quite snappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface device so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used surface pro 6 and surface X in the past and this is my third surface device, I must say I was stunned with the overall experince, everything is so fluent and it pairs well with my Samsung fold 6 and samsung S10 ultra tab. It is wortth every penny. I am getting 11 hours of battery life. I highly recommend this device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent battery, but Snapdragon performs poorly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life of this Surface Pro is exceptionally good. It makes no noise and it doesn't get hot at all. However, the Snapdragon processor imposes many limitations. For one, it is virtually impossible to make this Surface Pro work with most printers. These same printers work nicely with Windows 11, if run on a desktop or a laptop with a standard processor. But Snapdragon is notorious for not working with most printers & many other peripheral devices. This Surface Pro is great as a tablet for entertainment & a few other things. But it can never replace even the most basic laptop and it's not a tool for work at all.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi RufusFuscus, thank you for your feedback. We’re continuously working to expand support for printers. Currently, over 8,500 modern wireless printers from top vendors are compatible with Snapdragon X Series powered windows PCs To ensure compatibility and for the most up-to-date list of supported printers, please check https://www.qualcomm.com/snapdragon/laptops-and-tablets/printers. snapdragon

  • Rated 5 out of 5 stars

    Absolutely satisfying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , lighting fast, multiple tasks, definitely worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek laptop with great abilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been using surface pro for the past 5 years. Needless to say this latest model is also a super power. Quick start, good battery life, Inbuilt OS and ease of use with a good storage it is one of the best choice I have made again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smallest & Best productivity device on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best productivity device built. It's a full blown WindowsOS with touch, pen, laptop capabilities and can be used in many productive situations. Pair this with a USB-C external monitor and you have readily a mobile work station. The battery life on this is amazing now that it uses an ARM processor, and it does not seem to be slow any general productive work context. Word processing, note taking, web browser, coding, image creation all work very well. And apparently there's some cool AI stuff in it, but that wasn't the selling point for me. Great overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Microsoft Surface Pro as a gift and it was very well received. The design is sleek, the screen looks great, and it feels fast and responsive. It’s lightweight, powerful, and perfect for everyday use. An excellent gift and a great device overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. The 2 in 1 surface pro is definitely a keeper and even better with the upgrades. I didnt get the actual keyboard but found one suitable for usage as well as pen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading Picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that the picture shows a keyboard, but no keyboard comes with it. You will need to purchase that separately. I ordered this thinking it would be a good replacement for my old Surface Pro 2-in-1 that has a detachable keyboard and stylus. However, I was disappointed to learn that it was necessary to buy an additional key card, stylus, and source dock so that it could use USBs of varying sizes. It’s probably a great machine, but I didn’t need an iPad replacement, so it was returned. I purchased a regular Surface Pro laptop instead and source dock, & it was an excellent choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Step up from previous model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new surface pro with copilot. I purchased this to be on Windows 11 and to take advantage of Copilot. So far everything is working as expected and this is a great step up from my previous Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service to match. Bought on Black Friday. Super busy but customer service kept themselves cool and calm. Surface meets expectations. Runs smoother and faster than previous surface I’ve owned. I was worried slim pen might fall out but it’s magnetized so no issues. Only draw back, sometimes mouse doesn’t connect. I have disconnect keyboard and reattach so can detect. Other than that no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Surface Pro yet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I love the Surface pro products in general since they first started releasing and have had multiple. This one is my favorite though. The screen and resolution is beautiful. Everything operates quickly for it either from school or work. I would have preferred the Intel CPUs over this one but the Snapdragon X is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is light, easy to carry around. The design is user friendly. Battery lasts long time. It’s fast. AI is pretty cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro for the on-the-go Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs as a business owner on the go and very convenient size to carry around with the right tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Microsoft Surface tablet! It’s powerful and performs just like a full computer, yet it’s so lightweight and easy to carry. The portability doesn’t compromise performance—it feels like having a full laptop or desktop in a sleek tablet form. I’ve always loved Microsoft products, and the new Copilot feature makes everything even more efficient and fun to use. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer, its so light to take around and I have mine in a pelican case to carry around because I dont want to damage the screen or the keyboard but its a good computer. Does alot even working on some CAD ideas for 3D printing. Wouldnt trade it for anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best college laptop on the market. Worth all the money I spent, and will last a long time! Very durable screen and has a very strong battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a week now. After shutting off all the AI extras, this thing runs fantastic. Without shutting off the AI stuff, the memory liked to sit around 90-95% (16GB Ram total) used and the system would have occasional complete hang-ups likely due to trying to use a large part of the page file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine that solves most of the issues holding back the surface line. The addition of an oled display gives the surface pro one of the best panels in its class, while the new snapdragon cpus mostly close the gap between Windows pc's and their Apple sillicon counterparts. Keep in mind this device needs a separately sold keyboard accessory to function as intended, though there is a range of compatible keyboards depending on one's budget.

    I would recommend this to a friend