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Customer Ratings & Reviews

$999.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1287 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,287 reviews
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new surface pro ASAP as my old one started to give out. This one is nice, bigger screen than the Surface 7 and I can still use my old pen on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface, this is a 3rd one in our house and we think it is a best one so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit better than older generation. Not much improvement. The electric cable is always badly located on the right which is very inconvenient for the car majorité of us who are right handed. And it is too short.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but check software compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do software development. I was upgrading from a Surface Pro 9. Didn't seem faster and some of my software (MS SQL Server) was not compatible with the Snapdragon chip. System factory reset wouldn't work. Returned the unit.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Ljones27, thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com snapdragon

  • Rated 5 out of 5 stars

    Microsoft surface copilot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it very much! Very easy to carry having good with college stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is user friendly and easy to adapt. The magnetic keyboard makes it easy to remove and reinstall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new Surface pro, my old one was over 10 years old and I loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 11 greater than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a surface lover for year and with this chip, its just a great study, design and program laptop/tablet Been working amazingly well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works really good for my business I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet, beware of ARM64 compatibility issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Surface Pro tablets since the Surface Pro 7 and have owned several. The Surface Pro 11 is another strong entry with one caveat - be very careful to ensure that all the software you rely one on the ARM64 platform of the Snapdragon Elite. I was unpleasantly surprised to find that both Nord VPN and Google Drive for the desktop don't run on the platform. Nord is working on a native ARM64 solution but amazingly, Google has stated that they don't intend to support the ARM64 platform for Google Drive ever. There are also other applications that fail, but thankfully none that are mission critical for me. Outside of this issue, I am extremely happy with my new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend! Great for home and work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the surface for work as a medical provider. This is the 3rd surface I have owned for both work and home use. I have not found them to go obsolete, I simply pass them down to my children for school. The surface is very responsive and extremely reliable for day in and day out use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super little computer. Carry it everywhere. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a awesome machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came when stated. It was far better than i expected. Worked right out of the box after set up. Watched movies all night still more batterylife Left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer that delivers in terms of battery life, and in terms of quality manufacture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PC for my niece 18th birthday! All the bells and whistles plus a 3 day battery lifeBuy it you will not be disappointed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Second Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great screen display and keyboard/pen are easy to use. I’m not a techie so it’s great for creating documents and watching videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful! Love the clarity, the functionality and the seamlessness from laptop or other devices. The only con us that it's expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB 4 issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a good system. The one issue i am having is with the USB4/TB4 PORT AND TB4 SSD. Using a TB4 enclosure and a Samsung 890 Pro 4tb. If connected directly to the Surface I get RW speeds of 2900 MBs. If I add a TB4 dock and connect the drive to the dock the speed drops to 2000 MBs. If I do the same with a Mac Mini M4 the speed go to 3200 MBS for when the drive is connected directly to the Mac and when connected to the dock. So the issue is not with the drive nor the dock. It is an issue with the Surface.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Near perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider it a 4.5/5. Excellent everything and goes with what all it claims, except the ARM ecosystem which you'll have to be patient with. A true beautiful beast of a 2-in-1!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty, Sleek design, fast, and easy to set up. Thank you Best Buy for your help!

    I would recommend this to a friend