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Customer Ratings & Reviews

$111.99
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Comp. Value: $119.99

Customer reviews

Rating 4.3 out of 5 stars with 242 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 242 reviews
  • Best Buy Employee

    Rated 2 out of 5 stars

    Headset didn’t work

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the headset and was good at first but after awhile it started to just didn’t have any audio no matter how many times we Reset the Headset to factory settings and updating it. Even plugging the headset into the console didn’t do anything. Wouldn’t reccomend getting the wireless xbox headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get another headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were great out the box but have developed a connection issue where sound doesn’t play well. I’m past the return date so I’m stuck with them. Nothing has solved my issues with the headsets.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this very long but the game audio already stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head set is horrible sounds like everyone is under water

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a different one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep disconnecting from series x console, lots of static, do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not big head certified I have broken plenty head phones over time I felt like I would break in a couple days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant issues with connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had constant disconnect issues with my Xbox Series X despite updates, resets, etc. Decided to return and go with a Steelseries Arctis Nova 7x which is working much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At max volumn you can barely hear anything. You can hear the smallest sounds in your room when this headset is at max volumn. I am very upset with these headphones. I am returning them asap!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The headset loses signal and doesn’t bring the cha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset loses signal and doesn’t bring the charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surprisingly bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Returned the next day, Would not hold a connection, even after updating twice it kept blinking off and on moving right up to my Xbox it was still would not stay connected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad bad sounds really bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds muffled on xbox and pc my friend couldn’t hear me I couldn’t hear them its just bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless for PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy deleting negative reviews again... Doesn't work with pc wireless dongles. Issues pairing with series X/S consoles.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son and they never worked. Bummer of a Christmas gift!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend, pairs to Xbox without the USB. Can also pair to Phone, PC, etc via Bluetooth. Can also pair to multiple devices at once. It is easily the best headset I've had in years. Has a 10 hour battery, charges really quick too! It's also very convenient that there is a chat mixer knov on one earmuff, and the other has a volume knob. It has a mute button also and the light signals if the battery is dying or not, red=dying white=charged. Would recommend if you want a long lasting headset that is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want a semi quiet house.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a christmas gift. He absolutely loves them. He can play the game now and all i hear is him. Hes totally immersed in the game from these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected them and use them and I played Nba 2k25 and Destiny 2 and these headphones are the truth Xbox did they thang I love them and recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small earmuffs made long gaming sessions hard on the ears. However, Simple controls and integrated design worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs easy, and great quility sound. Having the volume on none side, and chat mixer on the other is key, very user friendly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. I purchased a pair assuming that Microsoft headsets will work well with Microsoft console. Nope. They were constantly not working properly. Go third party instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not durable enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 2 headsets that both just started breaking and fell apart...mind you i barely play the game and i take very good care of my stuff...

    No, I would not recommend this to a friend