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Customer Ratings & Reviews

$119.99

Customer reviews

Rating 4.3 out of 5 stars with 252 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers express satisfaction with the Xbox Wireless Gaming Headset, highlighting its sound quality and comfortable design. Users appreciate the ease of connectivity with Xbox consoles and the reliable battery life that meets their needs. The convenient volume control dials and the headset's balanced weight are also well-received features. Overall, the headset appears to provide a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 252 reviews
  • Rated 5 out of 5 stars

    Can’t match!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox… what else is there to say? Microsoft to tie core!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox wireless gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent is good ,easy to use and play and listen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First i bought it online when it got home mic not even turn on so i decide go to a best buy store and replace it for the same one, the one they gave me, mic turns on, sounds awesome, but when i first try it my friends couldn’t hear me at all so i tried a different game and same problem in conclussion, i just got scammed twice by a big company. Never buying xbox headsets again from you guys. Thank you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop reading. Buy it. Buy it. Buy it. Buy it. Buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor mic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in december, and had to send out for repairs in February. Headset sounds great, but the mic is awful. Keeps breaking up in parties. Now the replacement they sent me, is doing the same thing. Stay very far away from this headset!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is terrible, sound quality is good but the mic is trash, when playing with my friends they can’t hear me, and is like if I’m talking from far when I’m having the mic on my tonsils… the worst part is that I can’t return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would Not Return Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I am writing this review is just to tell people to be careful ordering things online from Best Buy. I returned in perfect condition and within return date because mic wasn't as good as I’d hope but the biggest issue was they didn’t wana return my money back to the card and instead just gave me a gift card saying there was an issue on there end and nothing they can do about it. Spoke to a supervisor and even tho he said I followed the return policy there eas nothing they can do. Def won’t be buying anything online form them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned them in 24 hours

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for both my Xbox and PC but I don’t believe it should be used that way. The audio was awful on Xbox and needed customization. It was even worse on PC since it’s only way of connecting is Bluetooth which sucks for games. To top it off, the way the headset fits on your head sucks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work half the time. I try talking and it doesn’t pick up my voice

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Headset didn’t work

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the headset and was good at first but after awhile it started to just didn’t have any audio no matter how many times we Reset the Headset to factory settings and updating it. Even plugging the headset into the console didn’t do anything. Wouldn’t reccomend getting the wireless xbox headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get another headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were great out the box but have developed a connection issue where sound doesn’t play well. I’m past the return date so I’m stuck with them. Nothing has solved my issues with the headsets.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this very long but the game audio already stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head set is horrible sounds like everyone is under water

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a different one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep disconnecting from series x console, lots of static, do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not big head certified I have broken plenty head phones over time I felt like I would break in a couple days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant issues with connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had constant disconnect issues with my Xbox Series X despite updates, resets, etc. Decided to return and go with a Steelseries Arctis Nova 7x which is working much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At max volumn you can barely hear anything. You can hear the smallest sounds in your room when this headset is at max volumn. I am very upset with these headphones. I am returning them asap!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The headset loses signal and doesn’t bring the cha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset loses signal and doesn’t bring the charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surprisingly bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Returned the next day, Would not hold a connection, even after updating twice it kept blinking off and on moving right up to my Xbox it was still would not stay connected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad bad sounds really bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds muffled on xbox and pc my friend couldn’t hear me I couldn’t hear them its just bad.

    No, I would not recommend this to a friend