Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,760 reviews
  • Rated 5 out of 5 stars

    Best Headset for your Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset (wired or wireless) I have ever purchased! Microsoft did a great job with their first wireless headset. It's so easy to control volume, sync with console/controller, no complaints!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aight

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset only after two years of normal use it broke suddenly for no reason, but pretty satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far sense I’ve got them Ive been Loving the headphones there amazing I would say that These are one of the best headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for console and pc gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use with my Xbox Series X and Windows 10. Works great! Connects to either device with very little adjustment. I would definitely recommend these for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Great Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my Grandson for his gaming. He loves them and using the speaker during the game is great for him and his friends!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Couldn't keep a connection and lots of crackles

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being an official Xbox product I never was able to keep a solid connection with my Xbox One Series X. Even when I did keep a connection I would also get random crackles that were quite loud. Beautiful headset and nice controls but doesn't mean much if you don't get good sound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Sound quality could be a little better. Could def get louder and the bass could be better, but overall good headphones for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Wireless Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for gaming! Pairs really well with Xbox Series S/X

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this headset is great, I also like it's ability to sync my xbox and phone at the same time. My only problem with it is the sound quality could be better, overall it's a great headset for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    They’re fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s difficult to pair, hard to know when it’s on, and the sound quality isn’t great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and sound good. They do glitch out a bit sometimes and you have to reset them. They don’t sound as good as some of the others I’ve had but for the price, it’s a good product. Battery life is decent. Could be better. If you are just a casual gamer it will last long enough. If you’re gonna be on for 12+ hours, there may be some better options out there. They can be changed while using them which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 1st party headset

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take one back, but overall i like it and it works like the controls that you can do without opening anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great and they fit so much better than the cheap brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless meets Microsoft!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has done it, once again, by making these babies! The Xbox Wireless Headset is a great addition to the Xbox lineup. The only con is the lack of being able to swap out the microphone to either side.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Wireless Headset! Thanks for sharing your experience and feedback; we hope you have fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not the worst

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but not that great........ sound decent. Have a hard time switching from devices to devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves them. He was very excited Christmas morning when he opened them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge lasts forever and the sound quality is really good. The only problems i have with it is the adjustments to chat and game volume. Theres no way to balance them out like you can with the xbox interface in party chat its either listen to the party chat full blast or game full blast. The adjusters on the sides of the mic kinda candel eachother out. Theres better alternatives at a lower price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome! If your excited for Starfield you shiuld grab it, goes well with the Starfield Controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was perfect for what i needed. Best buy always have what i need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice features average sound quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did try to make a great headset at 99 fillers and I guess they kind of did it. But if your used to the sound of premium drivers then these will disappoint. Bass is way to overwhelming in a bad way. I love bass. Tight punchy bass. Not muddy humming in my ears and I can’t hear anything without turning the bass all the way down. I got the turtle beach stealth 700 at 149$ is way better sound quality and comfort. I do like the controls on the Microsoft though. Hopefully they will make an elite headset at 200$ and blow turtle beach/Astro/Arctic’s out of the water.

    No, I would not recommend this to a friend