Customer Ratings & Reviews
- Model:
- TLL-00013
- |
- SKU:
- 6543667
Customer reviews
Rating 4.5 out of 5 stars with 3752 reviews
(3,752 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Pleasantly surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So if your lucky enough to find these they are excellent for the price point and features. For one this thing works with accessories app which has presets and the ability to auto tune the EQ. The bass can get surprisingly deep and instead of having to mess with buttons the sides spin for both value and settings which I find awesome. The mic rolls up when not in use and you can turn it off with a button placed underneath the boom. Also it matches so of your like me you'll appreciate that very much to I also own the Pulse 3D headphones for the same reason but these actually have better audio then those. They can hook up to multiple devices as well which is a nice feature for discord or your PC. DTSX works great with them not sure about the rest as I haven't tried I paid for that and have enjoyed it.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying the sound quality and value of your new Xbox Wireless Headset! Thanks for sharing your analysis; we hope you continue to have fun using this headset.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
xbox series headset review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset works well with my xbox series x and has good audio for the cost of the headset. The only problem is that if you connect this headset to your computer or phone the audio quality will not be as good when using this with bluetooth. The headset is a lot more comfortable then my old astro A10 headset that I used to use for everything. Overall this product is good but you might want to get a xbox wireless adapter or use a longer usb type c cable to connect your computer with instead of bluetooth.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:ComfortCons mentioned:Connection
Rated 4 out of 5 stars
Great headset, but 2 things I don't like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this headset to use with both my PC and Xbox Series X. Overall, it's a great budget headset. It's very light on my head, doesn't squeeze too much, and the ear cushions are comfy. The mic quality is alright, but could be better. There are two gripes I have with it. One is that it turns on my Xbox every time I power it on, which is super annoying when I want to use it with my phone or PC, and the other is that when you connect it to a PC, there is only one device in Windows for both game and chat audio, so you can't change the volume balance between chat and game audio like most PC headsets do. It's like that through both Bluetooth and the official Xbox USB wireless transmitter for Windows. For $100, even with my gripes, I think it's good all-around, and since the headset can receive software updates, these issues could possibly be fixed down the line.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great all around headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The weight, the comfort and the sound. Easy to customize the sound to what you like. The volume control is the easiest one I have ever used. I have the Xbox Series X and these are a great compliment.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Microsoft Headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headset sound quality pretty good and comfortable on your head compatible with any(x-box of course) phone and pc via bluetooth and/or aux cable, the internal and long lasting battery makes it even better.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Bluetooth, Comfort, Price
Rated 5 out of 5 stars
Best Gaming Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I've ever purchased to date. Very comfortable, reliable and wireless as a big bonus. The price for this is just right and I definitely would recommend to anyone looking for gaming headset that gets the job done.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Comfort, Price, Sound quality
Rated 5 out of 5 stars
A fantastic bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Very comfortable not expensive sounds good, not great noise cancelling mics Cons: They are not readily available If you can find them and you are looking for new headphones don't pass these up. I highly recommend
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Well worth the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been loving this headset as it's very comfortable (even with glasses) and works phenomenally. The customizing with game/chat volume along with overall volume is a game-changer. Going one step further and customizing audio setting on the Xbox helps you reach its full potential. Dual pairing with my phone also makes it so I can easily take calls with having to mess multiple devices. The battery life as never been an issue for me and I've only had to charge it once every couple weeks. The only negative I can think of would be the top of my head gets a little sore after wearing it for hours, but I might just need to adjust the length of it slightly. I just move it a centimeter or so every hour and I don't notice anything.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Bang for the Buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality and very comfortable! I was reluctant to buy at first because I am so used to Turtle Beach but I am very happy I took the risk. Interface is very user friendly and you have many EQ options available in the settings on your console. It also seems to stay connected better than my Turtle Beach headsets ever did.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Bluetooth, Sound quality
Rated 5 out of 5 stars
Best headset, unless you want to spend hundreds..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset for a reasonable price! Get it now if you have an Xbox1, you won't be disappointed...or maybe you are the type of person that gets disappointed easy. If so, then still get the headset anyway but try to enjoy life a bit more, you deserve it. Good sound, wireless and made by Microsoft, so no compatibility/recognition issues. Can listen to Bluetooth music at the same time as you are playing so you can listen to your smooth jazz while playing COD. Also, the headset is a nice fit, but really can't hear anyone around you in real life when you have it on. Sorry what?
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great audio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great audio, and they feel really confortable. I have had them for 2 months and they work great. Battery life is really good too.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
The BEST Gaming Headphones!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for like 2 years now and I love them! They are extremely comfortable. I’ve tried many headphones and always end up getting a headache and ears sometimes hurt because I have small ears. But these right here are my favorite and I’ve used them consistently for the past 2 years. You always want to buy quality products that actually last and these fit the criteria through and through . You won’t regret it!
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 4 out of 5 stars
Great Buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! A much needed upgrade from my HyperX! They were really easy to connect via the Accessories app, but it need an firmware upgrade immediately out of the box, but not a big deal. The volume control on the right ear make it easy to make adjustments. The left ear control allows to make adjustments to hear either chat or the game. I love this feature. I have a large head (7 3/8 hat size) and these for great. Not tighr on the ears and no discomfort on top of my head. The sound quality is really good and you can even make afnistm in the accessories app. The issue I have is that it seems my ears might be a tiny bit too big for the ear holes. After an hour or so of having them on I can feel some discomfort, but not enough to make me want to take them off. All in all well worth it for the price.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for sharing your great experience with your new Xbox Wireless Headset. It's awesome to hear that you find it comfortable (for the most part) and are satisfied with its sound quality. We hope you have a lot of fun using them.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Fantastic headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, no lag, long battery, very comfortable
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best Xbox Wireless Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headset to use on the Xbox platform, no contest. There are other options out there that provide better audio quality, but for $100, this headset combines essential features that are not found elsewhere. This headset allows wireless connectivity directly to an Xbox and bluetooth connectivity to another device concurrently. That allows me to hear both game audio and discord voice chat (via the app on my phone) at the same time. Physical controls on the headset make it easy to balance out what you listen to. As for battery life, it lasted for about 15 hours but will vary depending on the user. The headset also comes with 6 months of Dolby Atmos, which after tweaking the settings, makes the audio sound much better.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Bang for your Buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I’ve owned Steel Series 9’s and Turtle Beach 700’s to having Astro 50’s took them all back thanks to Best Buy’s return policy. I have to admit I enjoy these more than the previous sets I mentioned. Buy the Atmos Dolby and you will not be disappointed. Comfortable. Amazing sound surround sound. Mic works great. Got them on sale for $89. Bang for your Buck.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Meh.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend bought me these, and I was really excited about trying them out! They look so clean with a sick design but the mic was TERRIBLE. The sound was great but my friends said I sounded like I was underwater, and far from the mic. Also it picked up tons of sound from the background, even if I messed with the settings. Another thing the bass and sound was amazing, especially if you tweak the settings but the mic was kind of a deal breaker for me. If you’re looking for a headset and you typically just play with yourself and not be in a party with anyone else, these might be the best buy for you. I think these had a lot of potential, but Microsoft definitely needs to work on the mic. Sad to say i’ll be returning these.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Xbox headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected. They seem to be built well, and sound very good for its price point in gaming headphones. They are on the bassy side. Will play with the equalizer more but for now I am just happy that it has that ability. Always thought it was odd that we couldn't adjust that directly on the xbox and had to reply on presets . I would like the mic to be removable though and a little longer. I can't see the light to tell if the mic is on or not past my beard. :)
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Space in a headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The moment this headset arrived i fell inlove with it. The packaging microsoft and xbox presented with the box is beautiful. The sleek look of the white with the multitude of colors is stunning! When booting the headset up it sounds like a spaceship and it doesn’t get much cooler than that. The sound quality is what you’d expect from a microsoft headset.. class. Would reccomend if you’re in the market for a headset.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Had To Hard Reset Series X To Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pairing the headset and operating it are simple. The problem I had was I enabled the 5 month free Dolby Atmos trial through the Dolby app on the Series X (only place to do it), I got no sound, or the sound would work here and there. I also turned off HDMI headphone sound on the console's audio settings because this headset is direct-connect, no HDMI needed. Now for the massive issue I had. I know the headset needed a firmware update and the only place to do that is through the Xbox Accessories app that's built into the console. Meaning, if you have a problem with that app, you can't delete and reinstall it. Every time I tried to open the Accessories app, it would immediately close, no matter what I tried (clearing cache, ect...). Microsoft suggests doing a soft reboot of the console, meaning go to console reset and erase everything except games and apps. Being I had a problem with an un-deletable app, this wasn't going to work. Fortunately the Accessories app is tied to the internal drive of the Series X. So I moved all my games and other apps from the internal storage to the 1TB Seagate SSD card. 98% full at that point. I proceeded with a hard update (not soft), meaning erase everything, including games and apps, but made sure to unplug the Seagate SSD before doing so just in case it tried to erase that also. Btw... I also backed up system settings to the SSD before doing this. So after completely initializing the console, the Accessories app worked. There is an update for it, but I updated it before all this and that's when the problems started. After setting up the basic console again, I plugged the SSD back in and it restored all my system settings (privacy, security, app data, ect...). Opened the Accessories app, it immediately noticed the headset and updated the firmware. I followed the audio settings advice from the guy with the 1st review on this headset here on Bestbuy's site about how to customize the audio. It now sounds great and the Dolby works wonderful. If you missed it earlier, you get a free 5 month Dolby Atmos for Headphones trial just by buying this headset. I didn't update the Accessories app because I never had a problem until I did. So if you run into a similar situation, try my troubleshooting steps. Even if you don't have the 1TB expansion card, you can use any external HDD to transfer all you games and info to so you don't need to redownload everything and set everything up again. Microsoft needs to work on stability issues with the Series X. As this isn't the first time I've had a problem with something. Before it was new controllers turning the system on/off, and I still have an issue if the console is left on and idle for a few hours. Hopefully this helps someone else so you don't have to return the headset because they're very hard to get.
This review is from Microsoft - Xbox Wireless Gaming Headset for Xbox Series X|S, Xbox One, and Windows 10|11 - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your experience and feedback in setting up your Xbox Wireless Headset. It's great to get your tips, though we're sorry that the process wasn't as easy as we'd like. We hope you have fun using your new headset.
Happy gaming,
Chuck
Xbox Customer Care









