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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,760 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all around headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming headset great sound easy to connect and custom the EQ settings pads can be replaced can connect to a phone with Bluetooth and game while listening to music or taking a call . Only complaint is the battery life could be better and when you use Bluetooth it’s worse. Wish Sony pulse headset was as nice as these or a pair that worked on both consoles so I don’t have to buy 2

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xbox is great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with incredible sound and the boom mic works like a charm playing Call of Duty chatting to your teammates or any other situation this is the Mic for you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sound, New product issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game volume is good, crisp with the Dolby atmos, and a few tweaks to your specifications. Great sounding headset. Battery life is good. game chat and game volume mixer needs a few tweaks but nothing to complain about, quality of the headset feels good. My only issue was that my headset just completely died. After a week, it didn't want to turn on. I totally get its a new product, there will be problems. Sent it back to Microsoft for an exchange.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Freddie,

      We're sorry that there was an issue with your new Xbox wireless headset. Thank you for your patience as our team resolves the problem.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Really good balanced headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset at the price. Better than the turtle beaches at the same price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great wiress headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! I just made the transition from a wired to wireless headset and I love this one. Super comfy and great audio quality. I love that it connects easily to xbox and then is useable by anyone that plays. My one complaint is that the mic doesn’t go in front of your mouth and tends pick up a lot of background noise unless you turn the filter settings to high and then your voice sometimes doesn’t get detected.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset and the perfect companion for Xbox Series X/S especially if you game chat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functions and feel for a headset. Do wish the muffs moved slightly for those situations when you can only have one over the ear and one back or forward to hear things outside the game like kids. Overall nice upgrades over the older model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought two!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. I love being able to adjust in game and Discord volumes. I bought one for myself a year ago and recently a second for a friend of mine because I knew he’d enjoy it. Lets just say I was right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample sound quality and easy pairing. A few connection hiccups, likely to be fixed by a software patch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, solid headset that gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am somewhat into headphones, I wouldn't consider myself a full blown audiophile but for reference I own a pair of Sennheiser HD598's and a schiit amp and dac. These won't beat open back headphones or any closed back headphones from a company like Beyerdynamic but hey for $100? They sound good for the price, have a mic, and seamlessly work on the xbox AND my wireless dongle I have for my computer. Don't expect to be blown away

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jake,

      Thanks for sharing your thoughts and feedback on your Xbox Wireless Headset. We're glad that you're enjoying its overall sound quality and value price. We hope you have fun using it to play games.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great headphones, Poor shipping from local store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and good price for features. To use DTS or Dolbly Atoms audio on the xbox with headphones, they charge for that service. Product gets a 5 star, but Shipping gets a 3 star. Store decided to package the product in a box smaller than the product itself and just taped it to hold the top. Thanks for caring for the product's safety.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bill Gates is my new dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Absolutely amazing. Sound quality is fantastic. My dad is fantastic. Everything in my life got better when I bought these. I have more friends. Pizza is more delicious. I dont know how but Bill Gates leaves me motivational cards in the mail.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xbox wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing!!! Deep bass with very customizable eq for all users to enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    An Excellent Xbox Wireless Headset!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is an excellent gaming headset! As promised, Atmos works like my soundbar. Battery-life is above average. May take a few more minutes to pair/connect on the first try with Xbox Series X or a Windows PC if not following the instructions to the letter. But after that, connection is a breeze. It has been over six months since I bought this and never had a problem using it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Fair for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good finish and design, I liked that it is wireless and its work with the XBOX, but I was not convinced by the quality of noise reduction, it took a lot of external noise. A lot of time of use put pressure on my head. But for everything it offers, it is still an excellent device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 5 out of 5 stars

    Hedset Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels perfect on my head. Not too tight. Very soft around my head. No wire connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Wireless Headset - Worth the buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I like how the volume knob is built into the design. To be on the safe side I bought the Longest Extended Warranty. Most items you buy you get an automatic guaranteed year on it, but on the headphones, they only give you two months.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Too small for big ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, mic is decent, loud, battery last. Biggest downfall is confort pi ching my ears could not find a comfortable spot would hurt after 15 minutes after being adjusted. Fair warning to big head users adn thise with big ears as well. Small headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent Audio, Amazing Features and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and feature set can’t be beat at $100. The audio is pretty decent too. However, to get the beta audio experience you will need to adjust the settings in the accessories app on windows or Xbox. Consider checking out some recommended audio settings. Windows Central has some good recommendations. Believe me, the audio sounds much better once calibrated properly. Overall, very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 these things are amazing. Comfortable, great features, great sound quality.

    I would recommend this to a friend
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