Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,760 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life Good job Microsoft..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Supposedly good but mine has problems

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be good but I think I got a faulty pair. Sound quality is great when it’s not disconnecting. Others have said great things but either way the headset is still pretty pricey. The party mixer adjuster is a very handy feature. Battery doesn’t seem to last quite as long as advertised but also might just be a problem with only mine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xbox headphone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve used in a while. Highly recommend if you like to game and chat at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get these.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have been on the fence on these or can't make up your mind. This is the best pair of headphones for 100 bucks. The quality, feel and the sound makes it feel more like $200 or more. I would highly recommend this product. If it's out of stock - wait for it and if it's available near by go get it. It's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Works well with xbox. Clear and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Bought this to replace a broken set of a competitor. Headset feels solid, sounds great, and easy functionalities. The ability to connect to phone, tablet, and computer is a bonus. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the Price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Very comfortable and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy headphones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome store to buy great items!! Headphones were well packaged and the quality was excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft is getting there with this headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been searching for something that would work with XBOX and PC without the use of dongles/adapters or cables. While this does somewhat satisfy that. You are limited in a truly wireless sense. this connects without additional accessories via Bluetooth on PC and natively with my Series X. However to get full compatibility (i.e. settings and other customizations) and reduced latency you have to use the Windows Adapter for PC with this like you would with an XBOX controller. Also I have very odd connection issues with Discord on PC that I don't have with my other headsets. I do like some of the automatic features as is switches from my normal audio to itself when powered up and turns off automatically if you turn your PC or XBOX off. It allows Bluetooth and primary source connections at the same time which allows me to take calls on my phone and turn game volume down without having to take the headset off. Outside of the truly wireless connectivity with PC these are good for the value. For the niche group like me out there that one day believes Microsoft will integrate the XBOX standards into Windows, we may have to wait a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 5 out of 5 stars

    great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super comfy, easy to use. love the dual bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it sounds and how loud it is and there is no cutting in and out u can understand everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are all around awesome headphones! They work & sync up perfectly with the xbox, feel great on, even after hours & hours of playing I can't tell. The sound is very good also & well balanced. From the gunshots to the booming explosions. And I love how xbox incorporated the controls on the side. And for only $99!?!? A++

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Have 0 issues with sound. The dials on either side help control voice and game volume well. Mic is a little sensitive to background noise, but overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had an A50 set for the last 5 uears and when that finally kicked the bucket decided to give these a try and they are great! The sound and fit are better than the price tag led me to belive. Even bought a second pair a week later for the wife.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to my xbox experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play coop games with my brother across the country. It’s pretty easy to use to switch between audio modes, and decent quality sound. The mic is great - brother reports clear audio on his hi-fidelity setup.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound very comfortable, love the style and ease of use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Strolla,

      It's great to hear that you're enjoying the comfortable fit and sound quality of your new Xbox Wireless Headset. Thanks for sharing your thoughts; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty solid.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good piece of kit for the price. Sound quality is good, mic quality is fair, but please note that you will get full feature capabilities only when using it with another Xbox device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Decent headphones!

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The audio on this is actually pretty good. Even if you listen to music, it sounds great for a “gaming headset”. I feel like build quality could be a little better, but then again its pretty cheap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great for PC gaming

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking a star off and returning. Overall: Style is great, ergonomics is great, and solid game sound performance so far. I purchased these to use them specifically for Windows 10 for gaming and discord as it has bluetooth support. Unfortunately, it doesn't do well with Windows 10 enough for me to justify keeping them. It doesn't work with discord while gaming on the same computer with only chat audio and the stereo audio due to the codecs required for most headsets. In phones, this isn't normally a problem, but using discord while gaming on a PC, you lose the stereo quality and it will be the low quality of Hands-Free. Some initial thoughts and cons: Mic is a little shorter for my liking. Overall comfort was good on the ear side, but I did find it painful on top of the head. It wasn't too comfy for my head. My head is small and even so, it felt too tight at the top. I think it's a little too firm on the band. I'm sure this headset will be perfect for purely xbox players and using their phone. But I was focused on a Windows 10 headset as it is Microsoft. Will be picking up a different headset purely meant for gaming/discord. For $99 overall for the targeted market Can't beat it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kazuto,

      Thank you for sharing your thoughts and feedback on Xbox Wireless Headset. We're sorry it didn't quite fit your needs for gaming on Windows 10 PC. One solution is to get a Xbox Wireless Adapter for Windows 10 PC which will offer a comparable experience to using the headset with a Xbox console. For more information, please go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Once you adjusted the EQ settings in the Configuration app and in the Dolby Access app, the sound is very good. Love the easy to use controls (turning the big dials on the headset to adjust the chat mix and volume). MS is continuing to improve the mic monitoring. Best value for $100.

    I would recommend this to a friend