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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,760 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. The headset was alot louder than i expected. Love the controls on the sides of the headser. Only cons so far the mic length and its sensitivity. The mic is alot shorter compared to most headsets on the market, And the mic is sensitive to noises you make, although you can adjust it to not pick up as much,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely excited for this headset to release. Especially with the ability to connect to your Xbox AND another Bluetooth device such as a phone. The main issue I’m running into is it disconnecting. The sound quality is good, the mic is ok. Just be prepared to have your headset disconnect from your Xbox multiple times

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Just Connect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, direct pairing, Xbox brand... so far good quality, This is our second pair, the first had issues with sound and mic quality. Perhaps this is a newer gen, time will tell! Comfortable on ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    WOWWWW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it has an amazing battery life. Love how I am able to connect my phone and listen to music and play games and hear both at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool start up/shut off sound ques. Customizable through the accessories app. Mic is okay, but not the best. Able to connect to Xbox and phone/pc simultaneously, very convienent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great they feel very comfortable with amazing charge time. Wish the sound could’ve been a bit louder but other than that these are great headsets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    4.5/5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, took a while to get use to compared to my turtle beaches but I like the tuning more than turtle beaches. Wish the talk back went higher.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first wireless headset and i love it. Theres no issues with the sound being off and the start up/shut off noises are a neat touch. I love how easy it is to adjust the sound mid-game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Xbox Quality product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice headset! 4 stars because they give you a paltry 18" USB-C cable to charge with. Don't expect play-n-charge! Also you'll probably also want the Xbox Wireless PC adapter. With the 4-star stuff out of the way, When in pairing-mode, it'll broadcast bluetooth and Xbox Wireless pairing. Works a charm with my iPhone, then with my Xbox, then with my PC. Does not multi-connect like some devices do. You have to 'Disconnect' the phone, before trying to use on PC or Xbox. I do highly recommend the Xbox Wireless Adapter for Windows 10 if using with a computer and planning to Game and Chat. You get the full audio range to listen to your game in Spatial sound and engage in the chat. The audio problem is that Windows 10 and Bluetooth Audio still need work and that's more a function of Windows 10 and not especially these headphones. You get the low audio quality Bluetooth AG Headset adapter for chat/game sound out. If you've experienced, you know what I'm talking about. Spend the $25 and get the Xbox Wireless Adapter if you plan to play online and chat with others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to my Xbox Series X console. Sounds great and the microphone works great. Also charges with a USB-C cable so we can use the same charging cables with our other phones.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Decent Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset does its job, it struggles with some connectivity issues and sometimes gets frozen so I have to reset it, but overall it seems to perform to what it advertises.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Wa wa we wa!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset,comfortable, has Bluetooth. For under 100 is what I got mine for. Best bang for my buck for my son's headset with a two year warranty.. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Honest review from an average gamer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for the price. Also a lot more comfortable than most competitors

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones every time I play with my buddies. They work really well with the Xbox system and they’re decently affordable and sound good for their price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and sound quality. Can be a little uncomfortable after 4 hours of pressure on your ears. And does take a little time getting use to mute and volume knob

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design. I’ve never had a headset before that can connect to two different devices through Bluetooth and play sound from both at the same time, it works super well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth a try!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did a good job with the wireless headset. Easy to install and user friendly with the console. Dolby atmos is a game changer in terms of improving the quality of the headset even though atmos costs money. Worth having especially if you play a lot on the new xbox series consoles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh okay for Xbox not for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works great for Xbox not great for PC though constant issues trying to connect via Bluetooth to my PC so I bought steel series.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many headsets over the years for both my Xbox consoles and my pc. This one takes the cake! It was fairly priced and has all the features I was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Microsoft Wireless Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it connects fine since it’s Microsoft. Sound is actually pretty good. It’s to easy to connect and adjust the sound. Pretty good for $100. Of course other brands like Turtle Beach & SteelSeries offer a better sound quality. I’d still recommend these. They are not bad.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear the performance and experience hosted by your new Xbox Wireless Headset has earned us your recommendation! We're proud of the package we've put together in your new interface, and are excited to be a beneficial addition to your home gaming setup. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft