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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3760 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the superb sound quality and comfortable design of the Xbox Wireless Gaming Headset, frequently praising its long battery life and Bluetooth functionality. Many appreciate the value for the price and effective volume controls. While some users noted occasional connection issues and a snug fit, the positive feedback on audio quality and comfort outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,760 reviews
  • Rated 5 out of 5 stars

    Xbox headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it the volume turn thing is really cool and now i can talk to my buddys with carrying a controler around just my headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Sound quality is not good at all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Arctis 9x on my Xbox Series X, I wanted to try these new headphones because I was tired of the occasional connection issues with my headphones. I like the Steelseries headphones, but hoped that the Xbox headset would have audio hiccups. Pros - Audio connection seemed to be okay, but I only kept these one day - USB-C is great, compared to micro-USB on the Arctis - I like being able to turn on and off the headphones with a quick push rather than hold - Comfort was good, but not as good as the 9x Cons - Audio quality is TERRIBLE. The reviews where people said it was decent for a $100 pair of headphones gave me hope they would be good enough to keep, but they sound worse than cheap $12 wired ones that I’ve purchased before for my PC. Even with multiple adjustments to the EQ, the mid sounded muddy and the soundstage did not sound good at all. I normally play FPSs like Warzone and it was difficult to locate anything through the audio. The bass was too boomy even after being turned down heavily through the EQ. The mids sounded distant which made it especially hard to hear footsteps and pinpoint things going on around me. - I wasn’t a fan of the dials on the ears because, at least on the pair that I got, the right side did not glide smoothly so I would hear plastic rubbing sounds as I would adjust the volume. I have had Lucidsound headphones that had dials on the ears and the way they implemented it was much better - Microphone is not that great. I was told I didn’t sound as good as when I’m on the 9x. I returned these headphone the same day that I got them. I was really disappointed in the audio. I couldn’t get it to sound remotely decent. The good to come out of all of this is that I saved myself some money by going back to the 9x and appreciating the audio, comfort, and mic quality. The connection issue seems minor now in comparison to the weaknesses of the Xbox headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loce this product! Its so comfy and beautiful! This has been the best headset I’ve worn in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t tried it yet until Christmas. Looks like a good quality. Wish it wasn’t so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have accessory for Xbox users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have accessory for XBOX users, the headset seamlessly connect with the Xbox. The design is so ergonomic and the sound quality is amazing for a $99 headset, way better than the ps5 headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a bit and works great! Big fan! Good sound and good options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this headset is outstanding. Microsoft really hit it out of the park with these. I ended up getting a second pair because my son loved them. You can’t beat this for only a $100.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Cheap Build and Audio Latency

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried playing rhythm games like Hi-Fi Rush and Rock Band 4, games that I would say I understand the timing very well, and my inputs were always missing. They feel fine and are comfortable for extended periods of time, but they are almost completely plastic. Any mistreatment of the headset would seem like it would break it. I’m going to try a few more options before I stay true to these headphones, but I believe they will be returned regardless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a microsoft product it synced up super easy and it sounds great. When used with the dolby app it really sounds good. Great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dolby atmos sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox wireless headphones are an excellent addition to the series S/X. They need adjusting out of the box but only takes a few minutes to do so. The price point for these are great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headset for your buck! Only 99 dollars and works great. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dad trying to not wake up the whole house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. The only time I can game now a days is when the wife and kids are a sleep so having a nice set of headphones with a good mic is important for me and these deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dig it! So glad MS came out with a wireless option. No dongle, comfy, seamless connectivity to multiple devices, great audio quality. BUY THIS!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You should get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it he said he loves he could lower the voice of people he plays with and still hear the game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. Awesome details. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep mos beautifully amazing great sound. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great the sound is awesome plus you can turn it if you want to hear just voice or the game. Or both. It’s great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Got to have it when playing Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old loves it he loves not being restricted by a cord set up was so fast and simple stays charged for hours price was great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Companion for Your Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset ,Microsoft Hit a Home Run with This one ,plus if you paid the $14.99 for Dolby Atmos is Insane watching a movie or Play Gears 5 .If you find the way to buy it Do IT !!! A must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried cheap headsets before and they we’re not good at all. I wanted these as soon as I heard the launch announcement. Finally got to try them and I love them. They pair easily with the Xbox Series X. They connect soon as you turn them on, turn off when you turn off the console. But I also like how you can have them connected to the Xbox and another device at the same time. So I can connect to my Xbox and can have music playing from my iPhone at the same time. there’s also a dial that adjusts the mix between audio sources. Also can adjust the balance between game sounds and chat sounds and a volume dial on the other side. Get these you will love them

    I would recommend this to a friend