Customers are enthusiastic about the knowledge and ease of use provided during the Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera service, and they feel that the security system is the best. However, many customers have expressed dissatisfaction with the installation quality. Some customers have also reported issues with the DVR and a lack of communication.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 680 reviews
Rated 5 out of 5 stars
Security cameras
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great service, great person as well. He came did his work professionally, I believe he was third party, geek squad should definitely think about hiring him for sure!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Josh and his team installed my parents cameras. They explained everything clearly and answered all their questions. Josh and his team were thorough, patient, polite, and knowledgeable on the product. Thank you !!!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys did an excellent job installing our 8 cameras and setting it up with our computers and cell phones. They showed us how to use it and were very helpful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Installation went very well. The crew were excellent and did their job very professionally. I Highly recommend the Geek Squad security camera install.
Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Cons mentioned:
Installation quality
Rated 1 out of 5 stars
Bad communication
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been waiting a month to schedule installation, still no call . Very disappointed.
Thank you for taking time out of your day to connect with us about this. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Excellent work performed-professionally installed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents work extremely hard installing these cameras, in the attic in 90* heat in the afternoon. Installation went excellent, and cameras look professional.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After two break in we purchased a camera system from Best Buy.
The guys arrived on time. Performed their installation in a very professional manner. Thanks Geek Squad!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were efficient, friendly and knowledgeable about the system install. They cleaned up after themselves and discussed what they were doing.
Very pleased.