Customer Ratings & Reviews

The agent took down old camera and install new one. Agent talk to Arlo representative on the phone and answer questions they had and questions I had.

Scott with Geek Squad was fantastic. Very knowledgeable and helpful

outstanging service concernig securety camera in a very professional manner.,

Josh and his team installed my parents cameras. They explained everything clearly and answered all their questions. Josh and his team were thorough, patient, polite, and knowledgeable on the product. Thank you !!!!!

The guys did an excellent job installing our 8 cameras and setting it up with our computers and cell phones. They showed us how to use it and were very helpful.

The installer was not able to install the system he did not feel comfortable doing the job

The Installation went very well. The crew were excellent and did their job very professionally. I Highly recommend the Geek Squad security camera install.

The Geek Squad installer did a great job of hooking up our two new outdoor cameras, getting them at just the right angle.

Christopher and his teammate did a great job out Swann camera install

Excellent service, very helpful, quick, would recommend

The Tech came out looked around and said I can't install this system because you have a two story house. That was a waste of my time.

Been waiting a month to schedule installation, still no call . Very disappointed.

After two break in we purchased a camera system from Best Buy. The guys arrived on time. Performed their installation in a very professional manner. Thanks Geek Squad!

The agents work extremely hard installing these cameras, in the attic in 90* heat in the afternoon. Installation went excellent, and cameras look professional.

The team if two that came by where very quick to get things moving along and get me informed of the function and processes of the system.

The agents were efficient, friendly and knowledgeable about the system install. They cleaned up after themselves and discussed what they were doing. Very pleased.

The wired security cameras still NOT working properly. one of the cameras goes off line at night. another camera keep flickering. I have called several times to have the issues fixed, but still nothing happened. I called the 3rd party provider, he did not return my calls. I text him still nothing. I contacted GeekSquad, still waiting.

Totally dissatisfied with Geek Squad installation. I have never had worse service in my entire life. These incompetent people have given me the run around and did an installation of my equipment that looks like someone in kindergarten could have installed.

The third party installed the system. However, they damaged my ceiling and although I have submitted a claim, they have not paid and ignoring my calls. The system is still not working properly and I cannot get my phone app to function. The Geek Squad came in to hang the TV to the system but they would not run the HDMI cord from the DVR to the TV. I was told that the third party was supposed to do that because the Squad is not certified to do it. The third part said the Squad was supposed to do it. I finally ran it myself.

Install company was on time and handled everything! Showed us how to set it up and use it.