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Customer Ratings & Reviews

Your price for this item is $99.00
The comparable value price is $109.99

Customer reviews

Rating 4.6 out of 5 stars with 1980 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,980 reviews
  • Rated 5 out of 5 stars

    Best bargain i could find, no complaints

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought a modem was a modem. My old modem had given up the ghost, had purchased it at a yardsale for 5 bucks. served me well over the years. But when I went to replace it, of course I went to BB to check them out. I didn't realize that modems themselves have different speeds. So with the old one I wasn't even getting the speed that I'd been paying for with my ISP. Did some research and ended up getting this one. Modems aren't cheap and i was looking for a bargain. For my purposes this was the best one. It works great, can't complain about it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleasant surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet plan with Comcast is for 200 mbps download speeds. With my old Motorola SBG6680 I was able to get 50-60 on the xfinity speed test and that was adequate for my needs, no issues, no dropouts, no buffering. But, I was paying for 200 and getting 50-60. Dropping down to a 100 plan would actually have cost a little more. So I spoke to a helpful Best Buy associate who recommended the Motorola MG7550 and went home to do my own research. After a day of of waffling I decided that the MG7550 was actually the best choice even though it was a little more than what I needed right now. I opened the box and the directions weren’t clear as a bell for keeping my old network name and password so I called the 800 number and Eddie walked me right through it. Called Comcast to update the new Mac ID and that went smoothly. Now the big test. What download speed would I get? I’d have been happy to hit 100. Last evening I was consistently getting 150-170. This morning with all of the kids off to school and parents off to work I’m getting 200+. So, yeah! I’m happy with the MG7550.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem Ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly love this modem it works very well with my speed,tv&internet carrier. Feels so good to have my own instead of paying money every month to someone else. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola - Dual-Band AC1900 Router with DOCSIS 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! It is super easy to set-up and configure. This modem/router is way better in every way and totally worth every penny. It pays its self back in less than a year and a half for the renter fee while giving that unbelievable boost in internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router Gets the Job Done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable, great range too. Love this router/modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Router - Perfect for a RV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with this purchase. It was easy to set up and meets our needs. Wish we would have bought this sooner for our RV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for home use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is much faster than my previous router and the cost was very competitive. I am very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a surfboard before this one which is also made by Motorola so I was reluctant wether to get this one or change brand since I was looking for better performance. After all I’m glad I got this one because I’m finally getting the speed that I pay for 200+ mbs download on wireless devices which I never got close to that on my old modem. The setup was super easy and timeless I think I had it all setup with a secured password in under 10 minutes. The price is reasonable considering this is a brand name and serves as modern and router. Overall I’m very satisfied with my purchase and I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, boost my internet speed,very reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad really!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old bulky arris (white) modem wasn't giving me the right speeds with 5g was getting 252mbps with 2.4 was getting 52mbps my Comcast is 300mbps and with this new modem my speeds went up to 5g 358mbps 2.4 107mbps now my reason for 3 stars once in a while my speeds drop a little but then goes back to normal and price is too much being a 2 year old modem on the market price now should be under $100 Bucs! I still recommend it If you have an old cable modem That needs to be replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any complain with it had bee working flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent router, easy to install. Faster internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and Most Reliable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, easy setup, consistent signal, even comes with 5G secondary WIFI connection. It's never been down. I would highly recommend this model over the higher priced models from other companies. It'll pay for itself in 10 months, then it's gravy. Comes with 4 ethernet ports for your Smart TV and other items. Some modems don't even come with 2 ports!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work very well no issues I’m so happy I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very nice and easy-to-use. and the instructions was so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xfinity wireless internet throughout our apartment with the Motorola AC1900 dual-band Router. We have Peacock TV using HDMI. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very very nice loockin nice recomended at family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick strong powerful router that works well for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace one that broke and it's still holding up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    defective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem in July of 2022 when I moved across county and signed up for a new internet provider. The wifi started going really slow in October. It is now mid November and the wifi has completly stopped working. I have tried rebooting the modem and it is no help. The lights for wifi do not even light up anymore.

    No, I would not recommend this to a friend
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