Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $99.00
The comparable value price is $109.99

Customer reviews

Rating 4.6 out of 5 stars with 1980 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 1,980 reviews
  • Rated 2 out of 5 stars

    Is slower than my Xfinity box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it is slower than my Xfinity router and WiFi does not reach the same areas as Xfinity.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't have an App to control wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't have an app, makes it difficult to control /limit access

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work so I returned it. Did not have a working 5G.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    WiFi issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with router WiFi frequency. Works fine when hard wired but WiFi fluctuates.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    is not compatible to what it Advertises.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not compatible with the service provided from Internet providers. It was fraudulently advertise that it was certified to work with spectrum, Cox, Xfinity. Just because it excepts a signal to the modem. The router speed is unacceptably low. I’m looking to exchange this item for another brand that is better reviewed for what I need. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    plugged in and connected to internet.wi-fi inop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took this home,connected to internet and noticed the wi-fi cons did not light up,returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 3 days...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 days......then no 5G.,....................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best combo modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem/router combo, But the speed was slow. My internet lagged, I don't recommend this modem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great WIFI!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WIFI signal, but it kept dropping my online streaming programing like I was taking commercial breaks!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    WiFi is weak

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi capability of this modem is very poor. Very weak signal

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad buy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase wirelesa signal is weak. Worka whwn it wants to

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If It Works for You, OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Apparently this otherwise good modem/router has severe compatibility issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ordering, delivery great, but wouldn't turn on!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product would not turn on out of the box and had to be returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product dumped on me by best buy likely in collusion with both Comcast and Motorola since comcast is going to docsis 3.1 very soon. So why not help Motorola dump their stuff with the help of best buy?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses connection a lot with Comcast. Connection when WFH goes down each day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Modem Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just for two weeks, Than stoped to work and no more internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with this router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this router, frequent Wi-Fi interruptions and disconnections, low speed. Wait for one more day and if no improvement, will return it. Worst Customer support ever I had to del with, rude, not explaining simple basic things.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a TINY apt. The router is in a bedroom not far from the bathroom. I can't get internet in the bathroom!!! My devices disconnect from the router sometimes. I have never experienced this with my last router. I'm really disappointed in this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY disappointed in this unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to get working with Comcast. Then the wireless was less effective than my older 5 year old wireless modem. Bottom line, if you want to use this for anything larger than a dorm room the wireless sucks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work anymore.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok at first. Now after 5 months it will not stay on or connected! I will not be buying this brand again!

    No, I would not recommend this to a friend