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Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-1,985 of 1,985 reviews
  • Rated 3 out of 5 stars

    Poor WiFi boost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I intentionally bought this modem because of the WiFi boost. I used to have a modem from optimum but always had trouble getting WiFi in the furthest room from the modem. I figured with the WiFi boost, I’d have no issues now but I still have trouble getting WiFi in the one room. I only live in a 1,000 sq ft place, so it’s not like I’m in a huge house. I’m pretty disappointed that I’m really not getting a WiFi boost as advertised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to get in touch with customer support to help set up wi-fi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good market Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK it's just a bit slow adjusting to Internet bandwidth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works with my cable provider. Love that it is also a router too.

    I would recommend this to a friend
  • Cons mentioned:
    5g performance

    Rated 1 out of 5 stars

    connection keeps resetting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my first time purchasing a modem/router combo and it will be the last. the 5g signal is really poor, connection drops every now and then after having it for a few months. do yourself a favor and do not get a modem/router combo.

    No, I would not recommend this to a friend