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Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,985 reviews
  • Pros mentioned:
    Overall performance, Range

    Rated 4 out of 5 stars

    Great Whole-Home Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 3-story house that's about 2400 square feet, and this modem does a great job reaching all areas of the house. It's dependable and works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great from everyway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range on this thing is amazing, I had an old modem/router that could barely reach my room and the speed wasn't that great but this thing gives me the coverage that I want and a speed that is great for everyone in the household.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had this for about a month and so far excellent product. easy setup and haven’t had any connections issues. i also use a hard wired connection for my ps4 and no issue with that as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this modem router!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the search for a modem router to replace our nice but expensive (monthly fee of $14!) Xfinity gateway modem router. I looked online for a reliable and decently priced modem router that works great with multiple devices connected to it (cell phones, laptops, Alexa echos, doorbell and Rokus on TVs). This modem router has been great since we bought it about 5-6 months ago. I did try this modem router at my mom’s house (who has Verizon Fios) and this modem router did NOT work, so if you have Verizon Fios, you’ll have to buy a different modem router. However, for Comcast Xfinity service, this modem router has been awesome! I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Just what my son wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this to upgrade my TV movie options. He is a professional IT person and selected this as it met his expectations. OIt was easy for him to connect and he was satisfied with the enhanced movie possibilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good way to save on cable bill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a way to save on the cable bill, renting their router each month was a good place to save and this router from Motorola made it an easy choice. This comes with a lot of features and at a very good price. This router will pay for itself months before the contract period on the cable expires, and will continue the savings into the future,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem/router. Works with Charter/Spectrum system. It is also good if you need to set up a MOCA network. Internet speeds I get are stable around 450mb.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Like tonny the tiger says ITS GRATE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Git better signal and is a easy self install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hook up and started working great immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great product and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I needed some help installing this device, it is much faster than my old modem. And much more reliable. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and range is much better than Xfinity router

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola dual band ac1900 is more than enough wifi modem for our home and office using 8 wifi devices. Easy setup and very easy to set settings in the dashboard. Was using Exfinity modem and I now have faster download speed,and upload. I had no issues at all since it was installed using Exfinity automatic set up once turned on. One note, better double check with Exfinity when returning there modem to see if they know you have your modem up and running. Motorola is a trusted company with great support in case any questions about your settings. They do have a phone number to call, huge plus due to many other modems don't have a phone number to call for support. You did it again Motorola. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research, I decided to go with the Motorola AC1900, and I couldn't be happier with my choice. This thing is fast and the range is amazing. If you're looking for a modem/router combo, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Rockin' so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to setup with my new cable provider to save on renting a router. So far I am very pleased. My overall speeds are good and have had zero compatibility issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great speed. Might have to reset in a blue moon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Easy to connect to Xfinity and lovely speed. If your bandwidth of Xfinity is less than the speed max speed given by this router then you'll probably receive more speed from Xfinity at times. 2. If you are using for WFH kind of scenario, enable the VPN protocols from the router home page, especially PPTP and L2TP. Do talk to your employer tech support for network protocol requirements 3. Recently, after using it for 1.5 months, I do have an occasional wifi issue - not an internet issue. The wifi is connected but you can't reach the router homepage which is why I know this may be a router's wifi issue. I will call the Motorola company to register a bug and in the future might help with warranty and replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi modem replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for a damaged spectrum modem. This spectrum modem has been ok. One issue I have with it was the wifi range didn't cover my house and had to get extenders.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Replaced older modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Like having the wifi and 4 ethernet ports on this unit. I was getting frequent drops with my 7 year old modem. I also like having remote administration capability.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Signal strength

    Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any connection issues with this router. The WPS option works great! We get a strong signal and are able to have multiple devices and extenders connected to it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Did not need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to use with ATT. They only use their own router. Had to return but thought it was a good router.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 4 out of 5 stars

    good for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine Xfinity / Comcast claims that I have no internet connection. Couldn't connect to Xfinity Stream. I had no problems connecting cables and plugs wifi seems to have a stronger signal internet works

    I would recommend this to a friend