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Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,985 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great performance no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and reliable no issues with this modem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saves Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick of paying xfinity $10/month rent on their router? Get this box and save a lot of money. Since buying this, I’ve saved $160. It pays for itself and works great. Streaming, video games, browsing the internet, all work fine. The range could be better. But really pretty standard. Wish I had bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of Modems in the past. This is the best one I have ever owned. Have not had to reboot it one time. Best Wi-Fi I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for, fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a month and is an excellent value so far. Advice, call Motorola and have them walk you through how to adjust the channels and frequency. Increased my speed by 200Mbps. Not sure why it wasn’t set that way from the factory.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem router combo for computer novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem router combo for inexperienced computer user. Setup was quick and easy. Just followed step by step instructions provided. Be sure to notify your internet provider they typically have to activate the equpment. Our service has never been faster. Nice design, slim and compact . Blends in surroundings and is not noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Strong signal to all 8 of my WiFi items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, works good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from an older Motorola unit that kept loosing wifi signal from COX Cable. Unit has only had to be reset 2 times in the 2 months I've had it, as compared to having to reset it almost daily with old unit. Alot more stable which is what I need since Cox cable constantly has problems with their signal dropping out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast enough. Works perfectly .so far so good. Best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    2nd unit works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 1st unit and it failed on the 2nd day. thus far the 2nd unit works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is value priced and setup is quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this modem for over a year now and still works like a champ with my Comcast/xfinity service. We just moved and I was concerned about it location at the far end of our house but I get great coverage throughout our 2k square foot home. I’ve only rebooted modem once in the last year. It’s been very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Motorola Router Modem Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the modem and router in the same piece of equipment. So far the Motorola AC 1900 Router and the DOCSIS 3.0 Cable Modem have worked great. A strong and steady signal is what we have experienced so far. Thanks BestBuy for your recommendation of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. All rooms gets fast and strong WiFi..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than our last modem router combo.Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Range, Signal strength

    Rated 4 out of 5 stars

    Much better than the bundled modem Xfinity provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good, I'd have to say. good distance and power

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good product and recommended by installation tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed the Router/Modem so no long term comments. Only thing we forgot to inform the sales associate is that we also have a land line, but this product does not handle land line phones. Just something to be aware of if you need that service as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router and modem combo is the best. It was the easiest thing to set up and get going. If it had any downfalls I would say the fact that it can not be wall mounted would be its only downfall. Good thing it goes well with my set up and looks nice and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem seems to be working just fine. I had it installed by the Geek Squad and I'm glad I did. It's comforting to know it was installed correctly. I've had no problems with this item, and the price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great moden-router in one piece!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected this Motorola modem-router 1) to increase stability and speed for work to be done with large groups on Zoom; 2) to own my equipment rather than renting from Internet provider. I'm glad to have been able to make this upgrade and save a few dollars in the long run.

    I would recommend this to a friend