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Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,985 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut the cord and new to streaming but this was very easy to set up. One phone call to Spectrum to get the signal and I was good to go. Pleased with the speed, I have two streaming tv's, laptop, tablet and phone that I use with the Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Great modem!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem with fast speed internet. It does its job very well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    motorola modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance from this MOTOROLA modem and router, very easy to follow instructions I had installed in less then 20minutes. this is great if you want to eliminate your equipment from your cable company, all you need is a antenna. this would make a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    An OUTSTANDING Dual Band Motem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola AC1900 is the best operating modem/router I have owned. Excellent Motorola quality, 4 Cable ports, 2.4 and 5G wireless internet. I have done speed tests and unit performs as advertised. Excellent led operational display on front panel. I really like this unit!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet and this Router rocks! So far it's reliable and it has 2 signals simultaneously. 5G and 2.4 Hertz connection. Chose whichever way you want to connect.... plus 4 more wired connections on the back.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good Router!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our 6 year old router. Liked that this also includes wifi as our old one did. Easy to set up and signal reaches thru the house without the need for extenders. Like that too! Our Nest cameras, computer and phones hooked in super easy. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saving modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase, saves me $14/month on my Comcast bill and easy to set up. Has great reviews and does not disappoint. Best Buy staff was very helpful in not over selling me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem because the reviews said it was one of the better ones to use for home internet thru Comcast. I have only had it for a few week now but have not had to reset the modem once since it was started. So far a very nice modem for the price which wasn’t cheep but in line with the other models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AC1900 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Working very well. The position I placed it in a secluded location, and I don't have any problem with this location. My friend came over to have a look and he liked it. Probably he will go and buy one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we found someone at spectrum to help us connect it to the TV it worked fine. It is working ok for the internet most of the time but does have to be reset occasionally. For the price of it, I thought it would be better for the internet than it is, faster than it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the router/modem from my internet provider I was constantly having to reboot and had horrible signal in most of my home. Since buying this I haven’t had to reboot yet! It’s been about a month and I’m so glad I switched!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This modem was a great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase to get out from under the high cost of rental fees from various providers! There has been no lapse in the internet coverage and with the research I did easily online, this modem has given me even better speed than the one provided by our carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this product. Very easy to hook up. Except this item does not work with AT & T at which the sales employee said it did. Not Happy with that issue. So we had to change our internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Big Improvement in Performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old router/modem was 4-5 years old and was not working as well as we would like. This Motorola Dual Band AC 1900 has more than doubled our download speed and improved the WiFi coverage in our house. We pay for 100 MBPS and now we are getting that and a little bit more. We like this product very much!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Decent modem/router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something with a stronger signal to reach one of the rooms upstairs and this one did it! I haven't had too many problems with it. Occasionally I'll loose the wifi signal with my phone but that could be my phone's issue. Easy to setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. We also have a router we use with it. Best part is, we got the replacement plan and a good thing that was. During a storm the one we had stopped working. Was able to return to store and obtain a replacement with little to no trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East to use, easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't take long to get this router/modem setup. Connected to another router and called the model into my cable company and it was done. My old modem was on the fritz and constantly dropped my wifi. With this one, I've had no problems now (exactly a month).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    think its powerful, doesn't take up a lot of space, had one before, it died after just under two years. I liked it enough to buy another one I would recommend to any person that needs a good router combo to buy this model. If I had to buy again I would

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola AC1900 router was truly a plug and play installation. One of the uses was to receive directv programming and create a local wi-fi. It worked well and seems very reliable, Only down side - it doesn't have a phone jack if you are using a cable service for land line telephone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2 yrs later and still stand by this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for two years now and I'm barely getting around to writing this review. The fact that I'm still using this after two years should tell you this items is great. But I'm sure there are newer versions out now.

    I would recommend this to a friend