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Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,985 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is ok product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest you buy a protection plan with it. But old one last half year and it broke. Luckily I bought the protection plan and get a free replacement, the new one works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to stop paying our internet provider every month to rent their Router. We choose this model from Best Buy and are very happy we did. Works perfectly and we are saving money each month. Win, Win!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Never had any issues with Motorola products. It is only a 16 channel. But to the common user it's fine. I understand this is an older model so can't expect it to be up to today's standards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this router so I didn’t have to pay a rental fee for one through xfinity. It has paid for itself in the money I have saved, I have control of the password and all if my devices work great. I have 4 tv steaming on it as well as two phones and multiple tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cable Modem/Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a previous modem that had been hit with a lightning strike that took out the modem along with a computer and TV. The previous modem was this same model, and, since I was happy with it, I replaced it with the same model.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in, Cable guy came and turned on the cable, And I had WiFi within 5 minutes. Easy to cahnge the passwords, and seems to easily support all my devices. Will pay for itself quick since I won't be paying to rent one from the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had this for about a month, had dual band. I don't like have 5G in my house, and I like the option of being able to disable it. Previously had a much older motorola version that lasted us years. Hoping this will be the same.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is running smooth and better and faster than the modem that I was renting from Comcast. I am now able to save $13 a month by buying my own modem. And the best part was that the item was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m no tech guru but this modem was simple to hook up and get going. The speeds are where they are supposed to be, if not better sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Long lasting modem WITH wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Motorola products consistently lasting for more time than other ones. Especially, modem WITH wireless router. I don't need to run multiple wires for power and connections between modem and router if brought separately.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best Modem Router Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a spectrum modem and my 2 year old Belkin router! The difference is day and night. Super easy to set up, one 10 minute phone call to Spectrum to add it to my account and poof...... my speed and my wifi range improved and I had no drops in 3 weeks now. PERFECT!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great router with good features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem / WiFi router combo to replace my brother's aging modem and separate router. It has pretty good range (although not quite as much as more expensive models). Perhaps external antennas would be a good add-on option idea. Overall, it is pretty easy to set up and does the job. For the price, it's a very good value.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with product- read reviews and product did exactly what it said - very easy set up and great range

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though I returned I love this product it was great and amazing although that my provider for the internet did not allow me to connect to it but it was a very good and easy setup for this too I recommend this to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was slow to replace my cable co’s modem/router but that is what this purchase was about. It was an upgrade from their model and have been extremely pleased with the performance. WiFi speeds are over 200 mbps throughput house which is 3600 sq ft. and no extenders.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for xfinitys modem and router. My apt is 900 square foot and I have TV in three 4 different locations and no issue with them getting signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router and money saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for almost 2 months without any issues, I was paying a $14 rental monthly fee for a Xfinity router for 2 years and this new router will pay for it self in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Modem & Router Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router combo certainly lived up to my expectations. I have Mediacom internet cable service and this Motorola MG 7550 modem & AC1900 router combo works perfectly with it. I certainly recommend it 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works much better than one provided.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem/router to replace the one provided by my cable company which would stop working at least once a day. This Motorola model works great and I am getting the full 200Mb download speed. Haven't had any issues with this unit since I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid rental fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as advertised. Set up was no problem. Just keep the password on the unit and you will be fine. Works well with Comcast. Avoid the rental fee and use this unit.

    I would recommend this to a friend