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Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,985 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better than renting a modem from Spectrum!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm satisfied with this modem. It definitely beats renting a modem from Spectrum! It could really use a better firewall software, which is probably my main complaint. Overall the modem does exactly what I bought it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad we made the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been talking about “cutting the cord” reducing our cable and internet bills and we we went to Best Buy talked with a very helpful sales person who asked about our needs and recommended this model. Got home, hooked it up with no problems and has been working since. No need to ‘rent’ from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 in 1 modem and router works well so far. The signal is stronger than the previous old one and covers all the rooms including our upstairs in our house without any issues. Hope it lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola - Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had perfect experience with this manufacturer.. Never any problems.. Very fast response and never has a rebooting issue as others do.. Also a note.. Had a "razor cell phone" and miss it.. But had to step up and Motorola wasn't offered as an upgrade..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value for price paid; It works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price paid. It works as advertised. Easy install and set up. It works well with my 2 Linksys AC-1200 range extenders. It replaced a Motorola Surfboard Modem - Router that was purchased in 2012. I'm using this product with Comcast / Xfinity. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    An ok Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the modem/router for several weeks and seems to be performing adequately. Fairly straightforward set up with internet provider. Function display readable, appreciate easy access to power button. 4 lan ports available. Does run a little warm, even though it is sitting on open shelf with air flow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having modem and router in one unit is very nice, less wires and things to mess with. This product is easy to set up and very reliable so far, I read other's reviews before I made my purchase. Price is also good in comparison to a few others that perform the same.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stella

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought mine first to be sure it was what I wanted, works perfect. Bought my sister one too. No more lease payment of $ 15.00/ month to the cable company for either of us. Savings of $360.00/year. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Repeat buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive than I remembered from the last one like it that we bought for our other place, but easy to install and use. Works well. Unobtrusive too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t waste money renting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was extremely quick and easy to install. I love that you can set it up to have the WiFi name and Password be whatever you want it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Netgear router was dying and I needed to replace it. The Motorola was suggested so I decided to try it. It was easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router combo is what I was looking for. I knew what I wanted, and determined that this device met what I wanted. Since purchase, it has done what I wanted. It has not let me down yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of paying for monthly rental with the internet company and using an outdated modem that throttled our internet. Before we were bringing in 25-40 mbps. After installation, we jumped to 250+ mbps. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Set up was super easy, was actually on hold with my cable company longer than it took to actually have it activated and running. No more modem rental fees, will pay for itself in less than a year!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. Easy set up. If xfinity is your carrier give them a call so they will recognize the new equipment. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem router for home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect this router and update all of my accounts to be able to use the same user name and passwords as before so I didn't have to relog into everything. Process was seamless and everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, my experience with this Motorola router suggests it powers through that interference to give me a strong, clear and (most importantly) steady wireless signal to my TV. I am thrilled!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Motorola router with this one because I upgraded my internet speed to 400mps. It was extremely easy to setup and after a call to my service provider to switch the MAC address, it was giving me the full bandwidth I subscribed for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy set up. I can work from home, stream TV, and my son can game. I was worried about cord cutting, but after 1 month (and a few bumps in the road with my internet company), i am completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this rather then paying a monthly fee. It works well, no issues or internet interruptions due to the unit. I have Xifinity, which I am not overly happy with. However, this unit has no problems connecting to their service.

    I would recommend this to a friend