Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,985 reviews
  • Rated 5 out of 5 stars

    Motorola router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up took a little longer because I was not familiar with the product but my niece recommended it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem is not bad for price. But I get really low WiFi around my house which is really small in the first place. Xfinity said it was good on their end so I’m guessing this device is malfunctioning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment. Have been using for almost a year. Worth buying this rather than choosing to rent froms ervice provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no issues. It seems to be doing its job. I was concerned about how the wireless would perform but again, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great product but shelf life is bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when it's operating properly but I only had it a year and it's already failed other than that it works perfectly fine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Trying to save money

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to save money. By getting this it saves me $14 a month from the cable company so you make your money back within a few months. Great bye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use it tuck back only cause can't get charter to repair a broken line that runs to the house so I'm stuck with frontier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it works with Xfinity service. I am happy with the purchase. Better than leasing equipment and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Dual-Band

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my own Dual-Band It has made a world of difference for streaming and uninterrupted Internet service I will never rent again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good upgrade from an older model

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem combination for anyone who wants to own their own modem instead of renting it from the cable company. This modem combination covers my house quite well with Wi-Fi.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last long!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WIFI portion quit working within 10 days of setup. The online guide was somewhat helpful on things to try but nothing worked. I never could get through on the phone and didn't find a chat on the web site. I did email and got a response with a final response to return the unit since it appeared to be defective. The modem portion worked great the entire time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combination modem and wifi works very well and compatible to sparklight cable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used for a short time due to the fact my speed went up through provider so ended up purchasing a different one that could handle more data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought a cheaper modem thinking it would work, buy were we wrong. Exchanged it for this one which was a little more expensive, but oh so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for our Internet with xfinity since it’s the only internet in our area. Easy to setup and easy to reset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gooood

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good! no problems or complaints. just switched from cable/wifi to wifi only and it helped save a couple of bucks a month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to use with Infinity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to use with infinity. It was suggested we buy one instead of pay a monthly rental fee. We have good reception throughout the whole house.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Activision games will not work on this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router does not work with Activision game software, specifically the Call of Duty series on PC. Tried port forwarding, wifi, ether, removed firewalls, basically everything I could find online. Nothing worked when trying to connect to Call of Duty. Returned for a different modem and an hour later I was gaming. Pretty bad that (from what I read) the entire 7 series of Motorola modems don't play with Activision.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy setup

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup with directions on how to maintain old settings and passwords so all devices are set to go once Cable Modem Router is activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for working from home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to stick it to Xfinity and their ridiculous rental fees. It has give my speeds some additional juice as well!

    I would recommend this to a friend