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Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,985 reviews
  • Rated 5 out of 5 stars

    Reliable router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more functional and stable than the router that came with spectrum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless set up….really can’t see myself renting ah router from internet provider ever again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the combo it works well...took longer to set up than originally thought but that's not the items fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good and excellent and best and great and awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my own modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace rental modem but did not verify first that is would work for voice also, which was my error. Unit works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feature of dual band. While the kids bog down one bandwidth, I use the other one. I just want to read my emails or digital subscriptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the modem for about two months. We have replaced our Comcast Modem and we have had no issues and are pleased with our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great as thought it was.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this modem just over a year. While the equipment works, it requires a restart from time to time, twice a month in order to get the recommended speed. The WiFi range is not as strong as they say it is in my 1200 Sq Ft home. Not getting a good signal upstairs which is 25 feet away from the modem or the bedroom which is less than 35 away. This modem may work great for a Studio home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but does what it’s supoosed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the range was a little longer. It does it’s hib but even though it’s centrally located, it doesn’t reach as far as my old one did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAVING CASH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a lifesaver and will save me rental charges all year long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed to get my Internet up and running again. Thank you Best Buy for having exactly what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker said easy to set up not so true but I knew that. Nothing is just plug it and that’s all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem Router Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working very well! Provides around 400 mbps, giving faster Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simplistic setup/design. Works okay, nothing spectacular. Basically what I wanted for the price and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Fast When your Near

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem replaced an Arris surfboard I was renting from Cox with similar specs. Wi-Fi speeds almost doubled what I was getting but the 5G channel has a very short wifi range.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Doesn’t work with Blue Ridge Communications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with this one and had to return it and get just the Router. DOCSIS 3.0 built in modem does NOT with Blue Ridge in my area

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better to own than rent from a cable company. I leave with my router when i disconnect my service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable, worth it for the money. It’s nice to have dual channels - helps with multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to connect to Comcast internet instead of renting their modem a month. So worth the money to own and not pay comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too bad for a router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast it transmits data to my computer and my phone. Two different signals makes it greater for my systems.

    I would recommend this to a friend