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Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,985 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and configuration settings, replaced both my router and modem with this unit and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good signal strength and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem covers our entire house (about 4500 sq ft) and was very easy to set up. Very good value!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Goodbye Spectrum rental.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got fed up with Spectrum modem dropping wifi and being fussy. This modem is alot stronger and faster. Even get a clean stronger signal in bedroom now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had no problems with this modem. Gives me over 200Mbps. Easy to setup and do advance configurations.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! It is faster than the last model I had of Motorola so far I’m loving the speed. I don’t have to worry about losing connection throughout my house like before.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a dying router. I decided to go ahead and get this cable modem and router combo and it has not disappointed at all. Fast speeds and stable connection with my XFinity internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Great reception.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my 10 year Motorola unit as it was losing signal. New unit works great, pulling full signal and supports two tv's, 3'tablets and 2 smartphones with no lag or slowing signal strength. I do recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy Fast and Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to comcast and worked right out of the box. saves $15.00 a month on the cable companies rental cost. Unit works very good. only had to do a reboot about 2 times in the past 10 months. You wont be disappointed buying this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Wireless router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the router/modem has performed flawlessly. While the previous rented modem/router would fall off line occasionally, this one has not. We are streaming with it and it appears to be giving a strong signal as no problems noted there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Nice surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was easy to install for this senior. It started working right away, my speed is much better. Have not had any problems. Buying online and had my husband pick up at the store was also a smooth experience. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Why didn't I do this sooner?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally realized my cable modem was over 8 years-old. Gee, maybe that's why it's so slow. Now, they include a wireless router for free. THis thing is great. it's larger than the old ones. I am using an ether net cable to connect to my desktop. Very fast and no more drop outs so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    We are happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is so much faster than the one Comcast provided.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Helped my Internet Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I used the WiFi I rented from Time Warner but having increasingly slower internet and not reaching to all the house. Installed the Motorola, internet sped up, can now get WiFi in most of the house and my Time Warner bill dropped $20+ per month. Kinda of a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Fast, Easy Setup, Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update for Cox wireless. this is a great all-in-one modem/router, but beware - While the box clearly says it is Cox-compliant, the folks at Cox took over 45 minutes to toggle their system to accept it. Once done, performance has been exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem solved all the problems we were having , range is much better. Set up was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    easy set-up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router combo made a remarkable difference in my internet speed. I no longer have any time outs, specifically on my Roku which used to lag with my 10 year old Belkin(I know, relic). I wish I would have upgraded a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Very good router for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem to replace the leased cable modem from my internet provider to save the monthly cost and to hopefully increase reliability and speed. So far it is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Reiew

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and working good even with comcast. Would recommended with 1000 mbps internet speed u can get wired 700 mbps download speed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity was emailing & mailing notices to upgrade my modem. I love having the modern & router in one. It's was faster. I'm a mobile notary public if Fort Lauderdale. I have to download large files to print. They come down faster. Works Great with my prints too. Glad I bought.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Range

    Rated 5 out of 5 stars

    works with Xfinity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for Xfinity internet. I have it in my living room and it's able to transmit well to my home office.

    I would recommend this to a friend