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Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,985 reviews
  • Rated 4 out of 5 stars

    Motorola Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has greatly improved our wifi service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to get operating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price,customer service great help as aways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to hide in the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for dis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More very nice everything thank you for seven days

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good if You need 5 GHZ Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, but that was where the good part ended. I've gone through three units in the past six weeks. After about three weeks, the 5 GHz band stopped working properly (intermittent and disappeared on the list of available networks) on the first unit. Motorola advised me to exchange it. I did, and the same issue started occurring 11 days later on the second one. I was again advised to exchange it. The third modem immediately had the same issue. I guess the signal is so weak that it can't handle going across an 800 sq apartment. I don't have time to continue to exchanging, so I'll be going back to Netgear once this modem dies. Meanwhile, all devices will be on the 2.4 GHz band.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works ok not as good as expected for high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok if you don't use many devices, price is high for performance level. I went with Motorola because I Have a motorola surfboard extreem model SBG6580 in my Florida residence and it works much better, and was less expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with out the expensive price of the rental

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing what we need so far. We are happy with this product so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the device but thought it was something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this Motorola device if I could pay into WiFi networks

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    NOT COMPATIBLE WITH COMCAST

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it says it right on the Comcast website, this modem is in fact not compatible. It blocks some external servers from being reached.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    fast speeds with wired connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the speeds are very high through the ethernet cable, but wirelessly the speeds are lacking, especially from little distance away from the router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with its output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides my research the salesperson recommended it also

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basics worked ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues trying to port forward for a camera system in my home. After hours on tech support between the camera company, the cable company and modem support. The modem had a problem and it was returned. Brand changed all worked fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Modem/ router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason I give this product a 3 Star is because it's the 2nd unit i own the first went bad after a week, 5GHz stored working, I'll increase my rating if this 2nd unit fictions properly after a month

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router modem is very expensive with only average performance. I am disappointed in motorola because I always felt they were the best. This model is not much better then the N-450 router at almost twice the cost. Try another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died After Ten Weeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After ten weeks of rock-solid performance, this router could no longer connect to the internet (it spent its last five days having sporadic drops). Upon troubleshooting with my ISP, my old router connected to the internet perfectly. Of course this new router of mine would die two weeks after my ability to return the device to BB has lapsed. Looks like I'll be sending a support ticket to Motorola and hoping for the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need a cell phone to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for 15 days. Nothing bad. I was not able to install it myself. I had to have a cell phone to install it, I guess.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I wanted to save money for the modem instead of leasing from comcast, it worked great for about 6 months but them it started cutting my wi-fi connection, so i've been dealing for 3 months with comcast that finally came to my home and told me the problem is the modem, so reluctant because they wanted me to rent their modem I just tried replacing cables and dealed with it, but now its enough, this modem is only good for 6 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Signal isn’t consistent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay for a small space or large area with no obstructions. Signal is kinda weak in other rooms compared to other products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wireless modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but not the speed it says it does. While watching the program will loose signal. We have 100mbps. Netgear worked way better

    No, I would not recommend this to a friend