Customer Ratings & Reviews
- Model:
- MG7550
- |
- SKU:
- 11175040
Customer reviews
Rating 4.6 out of 5 stars with 1985 reviews
(1,985 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.
This summary was generated by AI based on customer reviews.
- Cons mentioned:5g performance
Rated 1 out of 5 stars
Lasted 3 days...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3 days......then no 5G.,....................
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not the best combo modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this modem/router combo, But the speed was slow. My internet lagged, I don't recommend this modem.
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Great WIFI!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great WIFI signal, but it kept dropping my online streaming programing like I was taking commercial breaks!
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
WiFi is weak
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi capability of this modem is very poor. Very weak signal
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase wirelesa signal is weak. Worka whwn it wants to
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gooooooooooooooooooooooooooooooooooooooooooooooooood
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friend Rated 2 out of 5 stars
Not as good as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connection a lot with Comcast. Connection when WFH goes down each day.
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
ordering, delivery great, but wouldn't turn on!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product would not turn on out of the box and had to be returned
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product dumped on me by best buy likely in collusion with both Comcast and Motorola since comcast is going to docsis 3.1 very soon. So why not help Motorola dump their stuff with the help of best buy?
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Modem Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works just for two weeks, Than stoped to work and no more internet.
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy with this router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this router, frequent Wi-Fi interruptions and disconnections, low speed. Wait for one more day and if no improvement, will return it. Worst Customer support ever I had to del with, rude, not explaining simple basic things.
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a TINY apt. The router is in a bedroom not far from the bathroom. I can't get internet in the bathroom!!! My devices disconnect from the router sometimes. I have never experienced this with my last router. I'm really disappointed in this purchase.
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
VERY disappointed in this unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever to get working with Comcast. Then the wireless was less effective than my older 5 year old wireless modem. Bottom line, if you want to use this for anything larger than a dorm room the wireless sucks!
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router would reset itself 2 or 3 times an hour. Worked with both Motorola support and Comcast support to troubleshoot the issue but remained unresolved. Returned and purchased a different product.
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
GARBAGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to have given a 0 star rating. It cost $169.00 plus tax and lasted three weeks before it quit working. It deserves a 0 star rating. Dont buy this junk. You only have 15 days to return ieven if it completely quits on you.
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work anymore.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok at first. Now after 5 months it will not stay on or connected! I will not be buying this brand again!
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Modem Router I have ever used
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst modem router I have ever used! Keep losing connections whenever there are more than 6-7 devices connected. Please go for Netgear or any other better brands.
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
function problem in 5G HZ
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I won't recommend this modem, initially, it works fine but the 5g function always has some problem to connect to the internet, I suspect it is not quite compatible with XFINITY.
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Too Much Money For Little Speed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box advertises up to 300Mbps. Wireless is between 12mbps and 50mbps. Not worth it unless those speeds for $150 sound good to you. We returned ours.
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 1 out of 5 stars
Not satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bad experience with this product either this specific item is faulted or so. But I am requesting for replacement. It keep disconnecting and reconnecting
This review is from Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friend



