Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$138.99

Customer reviews

Rating 4.6 out of 5 stars with 1985 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and reliable connectivity, noting its strong signal strength. They also appreciate its acceptable range and improved area coverage throughout the house. However, some customers have experienced severe compatibility issues. Additionally, the 5G performance is noted to not work as well due to short distances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 1,985 reviews
  • Rated 1 out of 5 stars

    May not be compatible with business internet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only rated it one star because I had to return it, it is not compatible with business internet accounts with Spectrum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste Your Breath

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month now. Wifi drops every hour and it needs to be reset. Highly NOT recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not working as expected. I have tried to return store unable to take that item back and they said I am not eligible to return this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless Modem, worked well first few months and then I g=have been calling Optimum every week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    frank

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the ports is inactive. Wi-Fi fades in and out (have to keep refreshing my wifi on mobile devices)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working 30 days after purchasing.. Always buffering now not connecting with xfinity.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return to the store

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought by mistake,the cable modem router i return to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having problems with Roku starting up with this router, The one from comcast worked better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheats and becomes defective quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third attempt with this router. Do not buy it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses the higher speed and has to be restarted alot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does to work well I have 200+ gb download service and with this unit I get 60-80

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Router

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi works bad bad bad baddddddddddddddddddddddddd

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this modem/router as it didnt work well with Xfinity and Sony PS4.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most unreliable router I've ever owned. Constantly has to be reset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned to store

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as expected, returned it for another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimum length for SSID is 6 characters (for no reason at all)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I would recommend it to anyone that wants a router/modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router, I worked for three years and then got dated though.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem. It has a sleek high-quality design and is very powerful. It can broadcast two WiFi channels simultaneously and has 4 Ethernet connection ports. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Great for wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great signal no lag when I’m playing my ps4 and awesome when it comes to movies

    I would recommend this to a friend