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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,982 reviews
  • Pros mentioned:
    Range, Signal strength

    Rated 5 out of 5 stars

    Great home router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup Good range Steady connection Perfect for home use (house is 2500 sqft for reference) and full strength signal in every corner of the house and backyard

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation,works great, it has no problem handling a house that streams everything. The Wi-Fi coverage is great in a 2 story home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Midrange Router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well and without issues since I bought it a year ago. Easy set up, works well with comcast, delivers the speeds of my internet plan. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a bad experience with 2 previous modems, for 2 months, I decided to go to the extra expense and purchase a brand I have always liked and trusted. I was having a hard time hooking in 3 cell phones, a printer and a laptop into my wireless system...I read this one will connect up to 10 devices and I jumped on it... It hooked up immediately without having to tweak any settings and all devices are up and running without a drop in signal! Love my new modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Combo router/modem saves space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed and is working properly. This product was recommended by an IT person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    No more weak signal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having a problem getting a clear and consistent signal with the router that was provided by our ISP. We bought this and the problem is solved. It is just as advertised. Very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow! This thing worked great right out of the box. No real hassle setting it up, very straight forward setup. Has not dropped internet once or failed to connect since installed in December.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Noticeable Improvement in Apt Connectivity/Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded my internet from a Motorola SBG6580 that I have maintained since 2009. I had thought that it completely met my internet needs, however, I had recently be plagued by internet connection being dropped every hour or so on my iPad Pro. This prompted me (after a few months) to download an ap on my phone that measures download speeds. The ap diagnosed my connection speed as 18 mbps, I pay for Xfinity for 60mbps. As a result, I upgraded to this unit. My results currently are 66.1 Mbps, a 3+ fold increase. The impact has been noticeable on my browsing and streaming experiences. They were acceptable before but my setups performance now is excellent. With all this said, I am glad I upgraded to this product. Also, I make sure to buy all my major purchases through Best Buy vs Amazon; they're customer service is superior.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. After replacing our old router with this one we have seen a huge jump in our internet speed and the amount of devices that can be on our wifi network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi modem replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for a damaged spectrum modem. This spectrum modem has been ok. One issue I have with it was the wifi range didn't cover my house and had to get extenders.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Better than any modem/router I have ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace an Arris Surfboard. My previous modem had to be rebooted daily. We have had this unit about a month, and we have not rebooted it yet. We have at least 20 devices connected to the router at any one time, and no connectivity problem do far.I had some trouble connecting my WiFi extender to the unit, but that had more to do with unclear instructions with the extender. I recommend this modem/router; it is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for everyone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good… already 7 years… good price and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over last ten years I have tried so many router modem combination, but this is one of the best available in the market. All previous used router were inconsistent with the WiFi signal. I have 3000 sqft house and router installed upstairs. This router gives me consistent signal with speed of atleast 65 mbps on 1st floor, and more than 85 mbps when I am close to the router. I have been using this modem router over a year now, but never have to reset router. I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    STRONG WIFI SIGNAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT. EXCELLENT BUY. THIS MODEM WAS RECOMMENDED BY THE SALES PERSON.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great item is great to save money on a modern that paying the cable company extra money siece they already charge enough

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Very easy installation. Only took a few minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many products to choose from. The Motorla router was actually recommended by our local WiFi provider. I replaced their router with the Motorola. Gives a good signal throughout our home. We have a small 3 bedroom home so coverage good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinity Compatible Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this late one afternoon and it was delivered early the next morning amazing. It was easy to set up and seems to be working well. I'm pleased with this purchase and recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this modem router!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the search for a modem router to replace our nice but expensive (monthly fee of $14!) Xfinity gateway modem router. I looked online for a reliable and decently priced modem router that works great with multiple devices connected to it (cell phones, laptops, Alexa echos, doorbell and Rokus on TVs). This modem router has been great since we bought it about 5-6 months ago. I did try this modem router at my mom’s house (who has Verizon Fios) and this modem router did NOT work, so if you have Verizon Fios, you’ll have to buy a different modem router. However, for Comcast Xfinity service, this modem router has been awesome! I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had this for about a month and so far excellent product. easy setup and haven’t had any connections issues. i also use a hard wired connection for my ps4 and no issue with that as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great product and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I needed some help installing this device, it is much faster than my old modem. And much more reliable. Good purchase.

    I would recommend this to a friend