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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,982 reviews
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Solved ALL My Comcast Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very easy to set up. I ordered Xfinity internet 150 and first speed test on this modem was 181/24! It helped greatly with connectivity issues with other connected home devices. Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 4 out of 5 stars

    works fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up even for a tech novice. Works great in a medium size apartment. The signal is strong throughout. Very pleased. Much cheaper than renting a modem/router from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent for Xfinity wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t rent, this works perfect, cover 3 floors of fast internet for all needs with no issues (Exterior cameras, computers, etc.) and without the need of extenders. 2.4 speed covers above which is all you need. ( The new 5g speed, covers 1 floor, and this speed has no real difference from 2.4).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be better than my old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have a slow response sometimes but is better at covering the whole house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent Router/ modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router/modem combo. Has worked fantastic since day one. Rarely have to reboot it and is always delivering fast internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Hello moto.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, replace my cable modem router. Increased speed and range. I am able to connect a computer directly for more secure and fast connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into a 2 story townhouse of about 2200 sq ft. The router runs 3 tv's and 4 other (i.e. Comp. laptop,pads and printer with great speed and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent WiFi and Streaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better in home WiFi/Streaming than my ISP's modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for what I needed at my house!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    A great step up over our older cable modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and much faster with greater reach than our 3 year old Netgear. We cut the cable cord and use this unit to stream to 5 separate TVs With no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Range

    Rated 5 out of 5 stars

    Range is excellent throughout our house!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy adviser pointed out this model for cost effectiveness. We purchased it and are pleased with performance. Range extends equally well throughout entire house. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my WiFi woes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I bought this! I had been having WiFi speed issues since I moved into my new home and this device solved everything. This modem/router replaced my Arris Surfboard SBG6580. My condo is 3 floors and I now have fast working WiFi throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Great router/modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fast and powerful. It was easy to setup, except for my inept cable company, and does not even need a booster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    So far it’s wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a very strong signal for our apartment. No lag on streaming and most importantly we use our cell phones on WiFi and it’s seamless. I’d highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, it has been a great improvement over my last modem. However, there has been an issue with the 5g connection. Otherwise I'm connected to 6 devices with great connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Increased speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a solid purchase. i was getting around 50mbps download speed which would lead to slow downloads and buffering while streaming videos etc. so far i was able to get at least 250mbps download speed with it, what helped it more was going into to windows command prompt and find the right MTU size for your computer and setting it as your default. other than that its been great, i have a strong connection with all my echos tablets pc, xbox and smart tv. and it loads everything with no problem. Also another plus is that it has a 5G and 2.4hz selection

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old modem and separate wifi router, which was failing and speed was about 50/2 upload. The router had to be rebooted a couple times a day. I’m glad I finally made an investment in this Motorola combo router. Now I see speeds over 220 without changing my Spectum speed plan. We stream many devices at the same time and we don’t see any slowdowns. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Great signal for many devices. Covers all areas in large places.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an older surfboard modem and Netgear router that Comcast said was not supported anymore with the 150 mbps. It’s nice not having as many wires and the range is better than the Netgear with an extender. We have a 1910 home with 3 stories and over 5000 sq ft of plaster walls and there might be coverage gaps, but we haven’t found them yet.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    No more ISP rental fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace ISP rental units. In use for 2 months with no issues and no discernable signal or speed differences from the ISP provided units.

    I would recommend this to a friend