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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,982 reviews
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Best router I’ve ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router is great. Now I don’t have to have multiple devices. It lets me connect my phone and other devices wirelessly straight to the modem. And it’s fast! Best purchase this year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Solid Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a solid performer since I connected it. It took less than 10 minutes to have it up and running with Comcast! Compact, looks good and boots fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bang For The Buck

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem after Xfinity tried to strong-arm me into using one of their new modems and charging me, even though the old one was working just fine. This Motorola modem was easy to set up and works great with Xfinity. Range is good and the WiFi signal rarely interrupts. I've already made my money back with how much I've saved by not renting a modem from the provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles all our house needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a dead router and handles multiple devices in our 2300 sq ft home. Setup was easy. I wish I had taken someone else’s advice of keeping the pw the same as the old router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great. Incredibly easy to set up. Strong signal, have no problem with WiFi on any floor and outside. Was able to start saving on monthly rental costs for the Comcast gateway.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Range

    Rated 4 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and rarely drops. Would reccomend that you use a wifi analyzer app to find a good channel to increase stability but this modem has been a great addition so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade or modem. Easy set up, and definitely boostes my internet. Compatible with most service providers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Motorola router modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem works well and delivers signal throughout my house. It was easy to set up. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Scarpia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Motorola with this one. The AC1900 is significantly faster and stronger within my home. The older modem was still working 100% but a "glitch" in my network provider's wiring made it appear to be failed. I decided to keep this newer one because of the more robust WIFI. Some of these things come with ridculous prices and provide no more service than this one. I just wish that this were a horizontal device. Otherwise, 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for about a month now. Works good and faster, compared to my 8yr old D-Link router. The only issues I have, is not with the router, but with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Good cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I helped my brother pick out this product for his apartment. So far it has performed quite well and I’m impressed with its speed. I would recommend this modem for anyone who has xfinity service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Worth for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently bought this product and am very happy sofar .it works really good and gives me a good internet speed even at my basement . very happy..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my previous modem. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great with Xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter's appartment at college and super fast speed and coverage. Was easy to set up for occupants and guest with both 2.4 and 5 speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola - Dual-Band Modem/Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Century Link to Sparklite and I needed a modem/router or rent from them. My choice was to buy one of my own. I chose Motorola because of the brand name. Since I have been hooked up, I have had great service with the Motorola. The upload speeds range anywhere from 46mb to 103 mb depending on the time of the day and day of the week. The download speeds have ranged anywhere from24 - 60mb. I am very happy for my choice in the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. All in one so no need for additional equipment. Great coverage even being placed in out of the way location

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi signal. Have yet to drop internet connection and definitely upgrade on speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my cable modem kept dropping out and lowering my speed, we purchased this router and have been very happy with the constant speed. Works great for streaming, and gaming on multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Router/modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as first device bought wasn't correct for Xfinity internet at my home which needed Cable input connection...so much for the store sales help at the store...if could have seen picture of back of device, wouldn't have chosen wrong one to begin with...Motorola working well and can handle speed of our internet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great but not Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install and I had fast internet in 30 minutes. I have Xfinity 200mb/s speeds and the setup wasn't difficult. It works great as I was able to download 40gb+ pc games in under 3 hours. My only complaint is that it is incompatible with online gaming. I was able to connect my Nintendo Switch and 2DS and browse online but when I tried playing games online I kept getting error codes. Aside from the gaming issue I was able to stream drawing sessions seamlessly and upload youtube videos really fast. If you now how to do port forwarding or creat VPN servers then you might be able to play online but I'm not that tech savvy.

    No, I would not recommend this to a friend