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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,982 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions to activate were not exactly correct since Comcast tech had to activate it but after a few hours trying to get through their stupid voice response system, I got to a tech who could activate. It still took a while but the bottom line is that this modem/router works better that the Comcast highend device I had.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Does the Job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had Netgear for cable modems. Thought I’d try something else since we were losing WiFi quite often. No problems with this one. Easy to install. Manual is well-written with clear instructions. I’m surprised when the service technician, from our Internet provider, say that he’s never ran into anyone with this particular model before. In any case, this Motorola is performing at speeds that it claims.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made my internet connection so much faster... And I have never lost a wireless signal since I installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was way faster than my previous one. It really works as advertised. I'm satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Fast, easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, fixed some of my connection issues with the upgraded signal strength.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works great for what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sped up our internet. No longer paying cable company a monthly rent.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Quality router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router combo works super great. Excellent price also. I have it in my living room and at any given time there is a minimum of three devices going, sometimes four and nobody complains about anything cutting out or speed or anything like that. My girls are their computers doing their schoolwork and I am out in the garage and I still get a great signal on my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 4 out of 5 stars

    Router/modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave 4 stars as I've only had this for a few months. Connecting was very easy and all is working very well. Would recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good router but returned in the end

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good router but since our internet provider sucks (Spectrum), the router itself didn't make any difference as far as the speed wise... It is a little pricey, that is why I gave 4 stars rating. Other than that, it is a great router if your internet provider is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Getting the full speed we pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Finally getting the full speed we have been paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dual-Band Router for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router because I had to switch from AT&T fiber to Xfinity. Doing so allowed me to avoid the $20 a month rental fee from Comcast. It was very easy to set up and has been working great. Also it came in at a very comptetive price point for all that it can do. I'm very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Cable Co Modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and reliable. Paid for itself in savings vs renting modem from cable company

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    works nicely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace the Cisco I rented from Comcast, which worked well. Chose this one at the recommendation of the young man helping me in the store. Set up was easy enough. It reaches to the far side of the house upstairs, and to the edge of the property outside, which my previous one did not do. Now I'll start saving money in a year and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Nice fast router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it installed with spectrum & it's working great so far. No issues & it connected right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grreat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works great. It covers all conners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Easy to set up and compatible with all major internet providers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watta WiFi!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has designed an easy-to-use wireless solution that can easily be integrated into your existing setup. From unboxing to internet access was maybe 15 minutes, including adding the gateway to my ISP account. Easy instructions AND tips on how to keep your existing gateway name and password made installation a breeze. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a modem and a router prior this. They were both under 2 years old and top models but I kept having sporadic issues with my internet. Speed, wireless cnnections, dropping off and so forth. . I was frustrated and put this in just praying it would help. Wow. Problem solved. Consistent speed that is often double previous. Zero wireless issues. Just fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Pretty good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, pumps out the full 200Mps of my service. Good range too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my rented Xfinity remtal unit. No longer paying $18/month to rent.

    I would recommend this to a friend