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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,982 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and very reliable. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performs as stated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well. Great coverage for my entire home use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set installation!! Quick transfer from old modem!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great router/modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. Good range over 1700 square feet.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 1 out of 5 stars

    expect to be on hold forever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous range. After a few months started dropping the WiFi signal 5 or 6 times a day for about 30 seconds each time. Connection to the Internet is seldom dropped as ethernet devices work fine during the drop. No neighbors or other WiFi for 150 yards around so it isn't congestion. AC and Microwave are 15 or more feet away and aren't on during most of the drops. 1 star is the fact it has failed so early, and that support requires being on hold a long long time. CEO probably drinks the minimum viable product Koolaid. That usually means they focus on Minium and not VIABLE. They clearly don't care if we give up and buy another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 4 out of 5 stars

    all you need for a great connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has greatly improved my internet and wifi connection. Not only in speed , but also in coverage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bual band works great. easy to install. work with cox. no dropped signal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent modem/router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem/router. I did have some trouble getting it connected/configured to my xfinity account, but that ended up being xfinity's fault, and once that was straightened out, it has been working flawlessly since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dual band modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use wave for our ISP and constantly had problems with internet dropping off, kicking us out of games etc. This thing works flawlessly and after setup not once have we had a problem. I do like how you can individually name the bands and passwords accordingly along with priority. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great option instead of renting modem from Xfinity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this unit over NETGEAR - Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem Model: C7000-100NAS SKU: 4403100 The Motorola did not have connection issues and was a better value.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this Modem with Xfinity, 200 mbps, i havent any complain with it, very easy to install and quick, sometimes i need to restart it to get the 200 mbps, but that happen with every single modem in the world, this one is cheap and do the job, i downloaded a 40gb ps4 game in 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. I haven't had any issues with the product and it is working very good. When I purchased the product it was in the wrong spot on the shelf with a lower price and the manager still gave me the lower price. Yes my value was even better than the listed price.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Budget friendly Modem/Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I don't have any complaints. My house isn't very big so the wifi range is good I have full signal anywhere in the house. The speed in the specs seems accurate for what im getting in download

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dual band

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is an absolute beast. I was getting tired of paying $16 a month to rent a system but I also needed a 2.4 and a 5 gigahertz to run my phones tablets TVs and then also a security system no problem. Said it was a breeze it might seem like it's a lot of money. But you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous modem and router didn't play well with Xfinity, even though they listed them as compatible. After 2 yrs of service calls, I decided to purchase this motorola. Immediately upon install and calling Xfinity to switch, the speed was super fast. Should have bought it sooner. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works as Intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 2500 sq. ft. home. This modem/router works seamlessly with our Xfinity home internet provider and saves us from having to pay the $11/month rental fee for their router. We are not sure of any speed variances between this one and the one Xfinity provided. That is to say, we haven't noticed any negative difference in the quality of our internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Meets all my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem is meeting all my needs. It is fast and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My own pc modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardest thing about incorporating this modem into my PC set up was staying on the hone with Cox cable for almost 2 hours. But after getting it installed, I next had to get printer to be recognized by the computer. I am now very content how my system is performing ----and I don't have to pay Cox a rental for using one of their modems!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Gets signals to all my blink cameras. GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job no complaints have internet works so far

    I would recommend this to a friend