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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,982 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a month and is an excellent value so far. Advice, call Motorola and have them walk you through how to adjust the channels and frequency. Increased my speed by 200Mbps. Not sure why it wasn’t set that way from the factory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer runs so much faster now. Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great router/modem!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work just was well as the Xfinity/Comcast. The greatest part is I only have to pay one time! Unlike the rented modem/router from Xfinity/Comcast. That I have paid 4 times more then this one!! Best way to get out from under Xfinity/Comcast thumb!!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Great equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend for everyone has great connections and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem after I decided I wanted my own modem and not rent from Comcast. I read all reviews first before my purchasing any item. This modem is up to current standards of internet. It was easy to set up and the lights don't blind me all night like my old rented one. It was easy to set up all my devices too. This is well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem and WiFi Router Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Motorola unit after my old modem starting giving me issues, very happy with the purchase. It meets the need for both main modem as well as wifi router for our various devices, and it does so providing excellent performance. It is more powerful than our previous modem from another brand. Set up is pretty simple. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm all I did was plug it in it works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saves Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick of paying xfinity $10/month rent on their router? Get this box and save a lot of money. Since buying this, I’ve saved $160. It pays for itself and works great. Streaming, video games, browsing the internet, all work fine. The range could be better. But really pretty standard. Wish I had bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, gives us great connections, love this brand

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great range and handles all our devices with NP

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great with Comcast in Philly area

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up for my nephew who moved into a studio apt in Philadelphia. Easy activation with Comcast, done online in about 10 minutes. He signed up for the 60Mbps service and a fast.com test on 5Ghz wifi showed 52Mbps, so we're happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great performance no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and reliable no issues with this modem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Strong signal to all 8 of my WiFi items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, works good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from an older Motorola unit that kept loosing wifi signal from COX Cable. Unit has only had to be reset 2 times in the 2 months I've had it, as compared to having to reset it almost daily with old unit. Alot more stable which is what I need since Cox cable constantly has problems with their signal dropping out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for, fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of Modems in the past. This is the best one I have ever owned. Have not had to reboot it one time. Best Wi-Fi I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem router combo for computer novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem router combo for inexperienced computer user. Setup was quick and easy. Just followed step by step instructions provided. Be sure to notify your internet provider they typically have to activate the equpment. Our service has never been faster. Nice design, slim and compact . Blends in surroundings and is not noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Motorola Router Modem Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the modem and router in the same piece of equipment. So far the Motorola AC 1900 Router and the DOCSIS 3.0 Cable Modem have worked great. A strong and steady signal is what we have experienced so far. Thanks BestBuy for your recommendation of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast enough. Works perfectly .so far so good. Best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem seems to be working just fine. I had it installed by the Geek Squad and I'm glad I did. It's comforting to know it was installed correctly. I've had no problems with this item, and the price was reasonable.

    I would recommend this to a friend