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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,982 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having modem and router in one unit is very nice, less wires and things to mess with. This product is easy to set up and very reliable so far, I read other's reviews before I made my purchase. Price is also good in comparison to a few others that perform the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy set up. I can work from home, stream TV, and my son can game. I was worried about cord cutting, but after 1 month (and a few bumps in the road with my internet company), i am completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of paying for monthly rental with the internet company and using an outdated modem that throttled our internet. Before we were bringing in 25-40 mbps. After installation, we jumped to 250+ mbps. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t waste money renting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was extremely quick and easy to install. I love that you can set it up to have the WiFi name and Password be whatever you want it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem router for home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect this router and update all of my accounts to be able to use the same user name and passwords as before so I didn't have to relog into everything. Process was seamless and everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't be disappointed. I work from home so internet speed is absolutely paramount to my job. This modem/router continuously performs at or better than my Xfinity plan speed (200MBPS). Every speed test is stellar.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    I like that the modem and router are one unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use with Infinity though for the second TV in another room is harder to get it to power on the wireless box. I suspect it's more an Infinity defect than the motorola device. It really does keep my computer well connected for zoom meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my eight year old Motorola Surfboard Router. It was easy to set up and it was a great improvement. Everything is faster and it's averaging well over 200 Mbps wired.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this rather then paying a monthly fee. It works well, no issues or internet interruptions due to the unit. I have Xifinity, which I am not overly happy with. However, this unit has no problems connecting to their service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A solid product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th such exact product I've purchased for my friends and relatives over the past few years. It's solid with great features such as dual band WIFI, modem and router in one piece.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Once my iPad was connected I was like having a new iPad. And best of all my ring doorbell is now fully functioning. Great investment, wish I had done it sooner. Have WOW internet, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Motorola router with this one because I upgraded my internet speed to 400mps. It was extremely easy to setup and after a call to my service provider to switch the MAC address, it was giving me the full bandwidth I subscribed for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Well and Reboots Quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to set up. When turned off, it reboots fully quite quickly, at least as compared to my previous modem/router, which was a Netgear device.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great Router/Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router with Modem. I can pick up wi-fi signals better in my house. I keep this in the basement but can get a decent signal in furthest spots in my house. Great signal when closer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only difficulty with this product was getting the internet company to share information to get it connected without problem. The modem router works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wish I would have bought this sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having so much trouble with my rented router through my provider so I decided to try and buy a router and I wish I would have done it months ago, A huge difference in speed and consistent connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Need a router/modem?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it had to purchased due to the fact a lightning storm "fried" our other one! We are happy with the purchase and all is functioning well now!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helping out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son and daughter in law. She does some work from home and it just wasn’t getting what she needed. Bought this and it’s been great since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good! up to 600mpbs! good price! no issues so far. runs 5g and it has all the info with logins and passwords on a label under the modem

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual band. Works well with Xfinity internet. Bought it because I finally realized owning one is better than paying fees for the router to my service provider. Price for this reached break-even in a year.

    I would recommend this to a friend