Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,982 reviews
  • Rated 5 out of 5 stars

    Replace Cox router

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought to replace the pathetic one Cox provided on new service. Had to call Cox to get it going but after that no drops in connection and much better wifi experience. Price was good, too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Wifi Option

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible internet service provided with equally bad equipment. This device greatly improved our service throughout the entire home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Instructions for setting up were detailed and easy to follow. Especially liked being able to change the name and password on the modem/router instead of having to change it on everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Motorola - 1 out of 2 ain't bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one i bought was DOA. Returned it and have thoroughly enjoyed the working one. Good upload/download speeds across multiple machines. Have used it for game pass and Geforce Now streaming. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem/router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super fast. Probably one of the best modems on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Just what was needed!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had seperate old modem and router with a bunch of wires. This unit did the trick to reduce wires and give needed boost in signal strength in our house. Easy to install and set up with our provider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Router/Modem

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a more reliable for telecommuting during pandemic and this one is fantastic. It was very easy to set up and I haven't had any problems at all in the eight months I've been using it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worth Money I paid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of first months using this device I absolutely love it is worth the money Wireless range is really good so I am able to have internet in my room where previously wasn’t able to have it on rented comcast device Bed I did not know early !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router+modem combo. I haven't had any slow down since I got this modem about 3 months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    very good modem/router/switch/wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit in addition to including the modem, router, and 4 gig ports provides dual band wifi with the ability to configure 2 unique guest networks and optional MAC level access control for each band on the primary network.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Gets the job done nicely

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well with Comcast. Plenty of ports for hard wiring anything plus excellent wifi speeds! Second band channel is great for separating devices across your network

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router & Modem Combo!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and modem combo! This thing provides very fast internet speeds to multiple devices in my house including Macs, tablets, PS4, 3DS, phones, TVs, you name it! It does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup, quick connection, versatile.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because old Netgear allowed DoS attacks...and continually dropped connections or timed out. Motorola’s router control software lags netgear but is usable. Quick setup and fast connections from all devices now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good .Working well for the price. Not paying Xfinity fourteen dollars a month. Only had it a month. If it lasts eleven months I will be even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola-Dual-Band AC190 router is a great choice to replace my existing one; which is provided by Xfinity. Easy to install if you follow the directions. It will pay for itself within a year.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great Cable Modem and Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem and router that is easy to set up and has good signal. Perfect upgrade and replacement from my older one I was renting from years ago. Loads quick out the box and installation was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great wireless modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best product I’ve had in a long time it works perfectly as a family of five everyone is able to enjoy the devices without interruption I would recommend this product to the rest of my family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works perfectly, it increased my upload and download speed. I am ver satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great Whole-Home Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 3-story house that's about 2400 square feet, and this modem does a great job reaching all areas of the house. It's dependable and works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im super happy with this purchase. Works like a champ. Gone are the constant restarts of my old router and the buffering of most streaming vids is null. Still occasionally has minor issues with Vudu but thats it.

    I would recommend this to a friend