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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,982 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Voted the best and I can see why!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual band router is the best! Three gamers in the house and one that donwloads movies and there's never an interuption in speed. I recommend this router highly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy this instead of paying cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, quality cable modem to invest in instead of renting one from your cable provider. You'll save money in the long run & it's just as good, if not better than their models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It has improved the tv and faster computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my three TVs. Trey would all stop and then start again many times. With this Modem Router no more problems on any of them, Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless modem was easy to set up and connect with other devices. The reason I am giving only 4 stars is the "strength of signal" is very low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combination modem and router is very easy to set up. Basically just plug it and it works. There are less wires since it is a 2 in 1. Totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Upgraded from an older Motorola version and very i

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade from an older Motorola version. Connected right up and was easy to setup. Very happy with the range connection of this model, highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some product research we realized it was much better to purchase our own router and modem rather than using the cable company’s. This one is fantastic but a bit expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Combo Modem Router for most users!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola AC1900 combo modem router is easy to use and the setup is a breeze. The only draw back is some user may not be able to connect their Nintendo Switch if they're using Comcast/Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great modem / router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got optimum and with their modem I could only get internet about 20 ft into my backyard. With the Motorola Dual Band AC 1900 modem I now get internet today out my 1/2 acre backyard

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem router combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this modem, has router internally, one less think on a crowded desk. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as router/modem combos go this, in my most humble opinion, is the best bang for your hard earned buck. Great value, quality and overall dependability, it wont disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola 1900 router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase, product is excellent and i am happy i was able to buy and not have to rent from cable company. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Skyy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a smart purchase very easy to use and connect services. This was my first time purchasing a modem and I like this one better than the one provided by the internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hooked it up easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router is great! Hooked it up in ne time. Quick and easy to do even for someone who is technically challenged!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys do a lot of online gaming and this Modem works like a charm. Easy to set up. Wish I would have purchased sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get one Stop paying rental fees

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We should have purchased this years ago we would have saved a lot of money in equipment rental from our internet carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to use with our Spectrum service. Works great, easy set up with Spectrum. Good price, fast shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My household has a lot of internet users especially with online classes for the kids, lots of video streaming, and multiple online gaming participants

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the router instead of paying monthly for Xfinity router. The speed is okay. I saved more money going this route. I for recommend anyone with cable buy their own router

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great value. Alli need it for us wifi and streaming to my tv and it was easy to set up and I've had no problems.

    I would recommend this to a friend