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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,982 reviews
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem with limited time time to set up. It was quick and easy to get going.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is excellent,very easy to set up and the range its fantastic,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one to replace an arris one I had bought a couple weeks prior and had issues with. This one is awesome! Very fast and wifi signal is very strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/modem combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed exactly as promised. I didn't want 2 separate devices since I like my entertainment area to look as clean as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I used it for a couple of years and stopped when I moved. The router I’m renting now is terrible so I’m going back to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great..worked well with comcast/xfinity internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modern works excellent!!!!! with comcast internet service..i saved $14.99 off internet service by having my own Modem..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Helpful device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great by far and helped me by a pinch when I was having issues prior . No problems now thanks tho this item

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our old modem, and it has been great. No hang-ups and a solid connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No more rental fees!!! Great Buy!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this modem to set up my new xfinity account and the performance is great and I save $14/mo on rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moving into the 21st century

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced outdated equipment. Really like only have one piece of equipment. It is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my parents who are now using wifi. It seems to be serving its purpose for what they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rotor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rotor satisfies all my internet needs and extends to large areas without interruption.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Store associate was very helpful. Shopping trip made easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy going

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my internet and easy setup too!!! Works well with many devices that stream as well as gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying just a router and not being able to connect it to my modem, I opted to get a combo unit. Easy to set up out of the box and no problems! Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install (even for someone not really that tech savvy) and is doing a great job of helping me stay connected!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    An upgrade from what Comcast supplies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could stop spending money on renting an old modem from Comcast. This is a definite upgrade. Speed is faster, WiFi range is better and more consistent. Setup was very easy as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Molorola router for Comcast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router used for daughters Comcast in Chgo. Setup easy.. Have not had any issues since 9/2020

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product! I recommend this product to anyone who wants to buy a modem instead of getting robbed by renting one from a cable company

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    needed accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must purchase. We changed cable stations and thus, we switched from old school units to this needed router. Was a quick buy, that we needed, too.

    I would recommend this to a friend