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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,982 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/wifi combo unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having network and wifi drop out issues for months. I had my service provided come out and check things but I still continued to have problems. Once I upgraded my router and wifi unit all problems ceased and the speed of the network has been significantly higher. Install was a breeze. What a great decision!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great modem with super range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super modem. Simple configuration and great range.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is much faster than my old one!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, still in testing phase. But good so far. Not bad for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in place of my Xfinity modem. Instead of renting the monthly from Xfinity get your own to do the same thing. Had a few problems thought I might had to return, but found out it was my service provider. Good purchase but also buy the geek squad. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great router and modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for your house. Best router I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's working well. I like the unit because I don't have to worry about both a modem and router just having the one. It was a very easy set up and online very quickly. My Net Gear Extender also is working well with this AC1900.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem save lots by buying your own. use with Astound . I always go to best buy for all the best in service prices people to help out Best buy is truly the best at everything

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is a good hardwired modem the wifi can be a little sketchy at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, what more can I say. The router is on the upper floor of a 3 level split level house - both the 2.4 gig and 5.0 gig bands have excellent coverage. Replacing previous router while keeping the same device name and password was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One buy for 15 yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As they say quality comes at a price , I went with this brand cause Xfinity requested only 2 brands and i wanted a low to high band . No problems as I like . I have a power serge on LCD screen and modem for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Excellant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to cut a rental fee from Centracom, also the modem I was renting my phone kept dropping the wifi signal. I'm extremely pleased with this modem as my wifi hasn't dropped once since setting up, my download speeds are hitting what I pay for, for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Cable router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had extra boost that cover my wjole6apt and outside

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Great alternative to leasing modem from cable xo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem+router is a decent product, but the WiFi does cut out sometimes. An extender helps. For the price, not a bad value, however, not something I would use for gaming online. Case in point, trying to submit this review, had to wait for the connection to be re-established.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I have used this product. The product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went out and bought a second one for my vacation house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install and working perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable modem/router. Range not the best, but dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor hiccup with set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Comes with a pre-programmed password on the bottom of devise. Was able to get set up with xfinity. The only frustrating thing was the web address recommended for set up didn't work. Had to set up through xfinity app.

    I would recommend this to a friend