Customer Ratings & Reviews
- Model:
- MG7550
- |
- SKU:
- 5619201
Customer reviews
Rating 4.6 out of 5 stars with 1980 reviews
(1,980 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem's ease of use, performance, and reliable connection. Many appreciate its strong signal, good range, and the combined modem/router functionality. Positive feedback also highlights the straightforward setup and the value for the price. While some users experienced issues with the 5G functionality and occasional buffering, the majority reported significant improvements in internet speed and coverage.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router would reset itself 2 or 3 times an hour. Worked with both Motorola support and Comcast support to troubleshoot the issue but remained unresolved. Returned and purchased a different product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Modem Router I have ever used
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst modem router I have ever used! Keep losing connections whenever there are more than 6-7 devices connected. Please go for Netgear or any other better brands.
No, I would not recommend this to a friendRated 1 out of 5 stars
GARBAGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to have given a 0 star rating. It cost $169.00 plus tax and lasted three weeks before it quit working. It deserves a 0 star rating. Dont buy this junk. You only have 15 days to return ieven if it completely quits on you.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too Much Money For Little Speed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box advertises up to 300Mbps. Wireless is between 12mbps and 50mbps. Not worth it unless those speeds for $150 sound good to you. We returned ours.
I would recommend this to a friendRated 1 out of 5 stars
function problem in 5G HZ
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I won't recommend this modem, initially, it works fine but the 5g function always has some problem to connect to the internet, I suspect it is not quite compatible with XFINITY.
No, I would not recommend this to a friendRated 1 out of 5 stars
May not be compatible with business internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only rated it one star because I had to return it, it is not compatible with business internet accounts with Spectrum.
I would recommend this to a friendRated 1 out of 5 stars
Not satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bad experience with this product either this specific item is faulted or so. But I am requesting for replacement. It keep disconnecting and reconnecting
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Waste Your Breath
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a month now. Wifi drops every hour and it needs to be reset. Highly NOT recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi connection drops constantly, not compatible with Nest thermostat. Return period was over, so I had to turn off WiFi and connect an external router.
No, I would not recommend this to a friendRated 1 out of 5 stars
Will not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three weeks and still can't connect to comcast xfinity. Even their tech support cannot figure it out. And yes it is compatible with their service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not working as expected. I have tried to return store unable to take that item back and they said I am not eligible to return this product.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Very Nice and Fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my SB6190 and eero (2) mess network routers with this modem/router combination. The speed is better throughout my 2000 sq ft home than my previous setup. Easy installation and setup using a web browser. Both 2.4GHz and 5GHz WiFi networks are fast with excellent range. I'm only using 1 of the router's gigabyte ports to connect to a 5-port gigabyte switch which serves a server, desktop and a printer. Couldn't be happier!
I would recommend this to a friend Rated 1 out of 5 stars
Bad product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless Modem, worked well first few months and then I g=have been calling Optimum every week
No, I would not recommend this to a friendRated 1 out of 5 stars
frank
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the ports is inactive. Wi-Fi fades in and out (have to keep refreshing my wifi on mobile devices)
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible with Xfinity service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a good buy till Ingot it home and found it was too slow and not capable with Xfinity service
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 30 days after purchasing.. Always buffering now not connecting with xfinity.
No, I would not recommend this to a friendRated 1 out of 5 stars
Return to the store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought by mistake,the cable modem router i return to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses the higher speed and has to be restarted alot.
No, I would not recommend this to a friendRated 1 out of 5 stars
Look for brands that have Net or Gear in their nam
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, until it doesn't. Bought this in Feb and it's dead in Oct of the same year.
No, I would not recommend this to a friendRated 1 out of 5 stars
Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been having problems with Roku starting up with this router, The one from comcast worked better
No, I would not recommend this to a friend