Customer Ratings & Reviews

one of the ports is inactive. Wi-Fi fades in and out (have to keep refreshing my wifi on mobile devices)

Stopped working 30 days after purchasing.. Always buffering now not connecting with xfinity.

i bought by mistake,the cable modem router i return to the store.

Loses the higher speed and has to be restarted alot.

Works well, until it doesn't. Bought this in Feb and it's dead in Oct of the same year.

Been having problems with Roku starting up with this router, The one from comcast worked better

My third attempt with this router. Do not buy it!

Does to work well I have 200+ gb download service and with this unit I get 60-80

WiFi works bad bad bad baddddddddddddddddddddddddd

Returned this modem/router as it didnt work well with Xfinity and Sony PS4.

Most unreliable router I've ever owned. Constantly has to be reset.

Did not work as expected, returned it for another brand.

Minimum length for SSID is 6 characters (for no reason at all)

Very good product I would recommend it to anyone that wants a router/modem.

Good router, I worked for three years and then got dated though.

I love this modem. It has a sleek high-quality design and is very powerful. It can broadcast two WiFi channels simultaneously and has 4 Ethernet connection ports. Worth every penny.

Great signal no lag when I’m playing my ps4 and awesome when it comes to movies

I bought this to replace an Arris SBG6580-2 that had issues with frequent resets and lockups (apparently not uncommon according to reviews) after a few months in service. The Motorola MG7550 is designed in large part by Zoom, and I've had good results with Motorola/Zoom products in the past... and the reviews of the MG7550 gave no reason to think otherwise of this unit. I'm familiar with programming home routers, including features like WiFi MAC access lists, port forwarding, firewall rules, DDNS, and DHCP address reservations. I had all of the necessary information on hand, and I thought getting the MG7550 set-up would be a relatively quick process. The user interface was easy enough to navigate, with on-screen contextual help available for just about every item. Getting the modem activated with Comcast/Xfinity was a quick online process. I then started to program the MG7550's features... and that's where things started to get dicey. Although I was finally able to get everything working properly after several hours (I learned to back up the configuration after each significant change was finally successful), I experienced many inexplicable quirks in the user interface that made what should have been a straightforward process pretty painful. For example, when making entries for DHCP address reservations, all entries except one would enter properly but that one particular entry would cause the DHCP server to switch itself to "disabled" (with the only apparent recovery being a factory reset "start over"... hence the frequent backups through the process). Finally only changing the name of the device I was trying to enter for a DHCP reservation allowed the process to complete. Also, my DDNS entry reported that the DDNS provider was unreachable until, after one of many times cycling the DDNS feature off and back on again, it decided to suddenly work. My guess is that this all reveals a "not ready for prime time" graphical interface behind which is a pretty solid machine. At the end of the day, the MG7550 is working well, with good WiFi coverage for a unit with integrated antennas. The WiFi scanner is a very helpful tool in selecting WiFi channels/bandwidths. Hopefully some updates are forthcoming that will improve the usability of the programming interface... the bad news is with this being a modem/router combo, you're at the mercy of your cable provider as to if or when you'll receive any available updates.

Works great. More availability on our wifi. Family is pleased.

I don't normally write reviews, but had to this time. Bought MG7550 based on previous reviews. Netgear didn't work well with my wife's work computer VPN. But it worked with this Motorola MG7550 modem router with NO problem. Activation with spectrum was no problem. If mama is happy, papa is happy! Love it!