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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the MB7420 16x4 DOCSIS 3.0 Cable Modem for its ease of use, excellent performance, and affordable price. Many appreciate its straightforward setup and compact size, finding it compatible with various devices and ideal for streaming. While some experienced occasional connectivity problems and noted that the device can get warm, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 508 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast said I need a new modem. mortorola docsis 3.0 cable modem-gray works great with comcast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does what its suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless transition from my 10 year rental modem. I wish I would have done it 9.99 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as Advetisd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great cable modem. It's nice to see something that works out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem, convenient size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for a few weeks and it is working great! Easy to install and had no problem setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Great modem! Saves me from renting fron Time Warner. No problems at all and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Don't rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do and I eliminate another $5 a month for rental fee from cable provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous modem needed rebooting and would get very frustrating streaming. This one is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one that I could find that will work with comcast. I get about 240 mbps download with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much except it works as it should. No downtime or slows downs, great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same brand modem that TWC uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWC representative set this up and it works like a charm. This is the same brand they use. Instead of paying the monthly service charge to TWC, I purchased my own with the warranty. In the end I will save money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. No problems with Xfinity connection. Took 10 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on line help was fantastic setup was quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem for Comcast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a modem to use with Comcast High Speed Internet/Cable and an Apple Time Machine. This worked good for our standard 55mpbs service. It is a little noisy and hot when running, but it does the job so far after a month. Kids love the high speed internet for gaming and we get to watch Netflix streaming without buffering and complaints about the Century Link 8mpbs "high speed Internet" we ditched.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster, easy to setup and there is a character limit so I am still typing...

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was completely painless. The connectivity with the new router also painless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was very easy to set up. Perfect for saving money on modem rental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the original modem type used by Time Warner cable. They need to do this again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! I hope it works for a long time now. Directions were pretty easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for several months now, works perfect love it , would recommed to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy to install with xfinity. Speed increased a bit from previous modem.

    I would recommend this to a friend
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