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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the MB7420 16x4 DOCSIS 3.0 Cable Modem for its ease of use, excellent performance, and affordable price. Many appreciate its straightforward setup and compact size, finding it compatible with various devices and ideal for streaming. While some experienced occasional connectivity problems and noted that the device can get warm, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 508 reviews
  • Rated 5 out of 5 stars

    Motorola MB7420 16X4 Cable Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so excited to use this Modem to start streaming my favorite shows, movies and cable channels. Plus, I will save a monthly rental charge from my internet provider by replacing their modem with this one which is an additional bonus. The online ordering process with Best Buy was a snap to complete. I did it in a matter of minutes. Delivery was awesome. Ordered on Wednesday delivered on Saturday! I am a VERY satisfied customer!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with Comcast and it works well so far. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great-Working Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to connect, great-working modem. I noticed the difference right away in the fast speed on my computer. Also very reasonably priced!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I bought bec I was happy with the previous one that was lost in the flood. Really fast and never fails.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to setup and gives the maximum speed possible. My maximum internet connection speed is 100 Mbits/sec and this is what I get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Inexpensive Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old Optimum cable modem with this new one. Speed was instantly faster. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is fair and it works great with Comcast without any problem

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works just as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up, basically plug and play. You will need to register with your service provider but that should be simple. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Wise choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Modem to replace my aged Motorola SB 6141 ( had for 7 years now ) this new modem is GREAT, very fast boot-up speed, it connected to my Asus AC1900 router instantly with NO settings needed, my network runs faster & smoother. I highly recommend this model of modem, slim design, light-weight & appealing looks.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and it was very simple to set up and connect multiple devices in my house including my smart TV with no buffering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not rent modems from Comcast, I want to own it, I did call Comcast and talked about various models and we narrowed it down to this one and another, I like Motorola products, so far it has worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cable modem works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for my Optimum router. It works great. No need to pay $10 a month to Cable Vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have your own router, this is a great cable modem for avoiding the $14 monthly equipment charge from Xfinity. Setup with Xfinity was easy and unit is very small in size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug & play. Worked almost immediately after getting verified by my carrier. Better than my previous modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my previous modem as i upgraded cable internet speed. Easy to set up and giving me very good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly priced, easy to set up, fast speed, and quick shipping! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suggested to buy a personal unit to stop paying $10.00 a month rental charge from my cable provider. Took less time to install than directions stated and already paying itself off!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Great modem for more than avg download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem that was on the Xfinity list of modems .Does a good job.Faster than my previous modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up as it was a recommended router for Charter and started receiving 100+ MB/s downloads with their free upgrade. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Fast and Stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cool operator instead of paying a comcast rental fee. The modem is very stable and this will suit my needs for many years to come based on my current # of devices that actually connect to the Internet (12) and my plan’s download speeds (150Mbps). Was able to setup with Comcast over chat, which was convenient. The modem has lived up to the reviews after four months of use.

    I would recommend this to a friend
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