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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 839 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the MB8611 32x8 DOCSIS 3.1 Cable Modem's ease of use, performance, and setup process. Many appreciate its 2.5 GB Ethernet port and consider it a good value. However, some customers reported issues with connection stability and signal drops. The modem's compatibility with various internet service providers is also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 839 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Your momma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Motorola Surfboard modems for years and finally switched over to this style of modem. This modem is amazing and no more bottlenecking from the surfboard modem. I will never want to go back to an SB after using this modem for a few weeks now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Has been working great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ISP is MIDCO and as others have mentioned before, when you call in to register/activate your modem you must communicate it is a “Motorola MB8600” (the one on their approved list). And it works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ethernet

    Rated 5 out of 5 stars

    Good cable modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a 2.5Gb cable modem to replace the 1Gb that was no longer supported by xfinity. Didn’t want to rent one from xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cost effective + reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and rock solid reliable, as long as you pair it with your own router such as my Google Nest WiFi. Far more cost effective then renting a router from Cox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Picked it because it was on the list of modems mebtioned as compatible with XFinity. The only thing that bothers me a little is how light it is. It makes it hard to place if the coax has some memory in it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade previous arris which was limited on download speed and started to seem slow. This one is capable of more than a gigabit speed, essentially future proofing for few years down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Motorola cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Supports 100+ Mbps. Solved the intermittent issue with my Arris cable modem. A little expensive for no wireless router features, but does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Owned router using Xfinity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router has been working just great! I bought this and replaced my rented Xfinity router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Switching to streaming internet tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because I was dropping cable and switching to streaming tv and wanted my own equipment. Works great, easy setup, and haven’t had to reset constantly like my old cable company supplied modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great device and throughput for Gig+ speeds over c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and setup. Awesome throughout! Had to talk to tech support (issue was on Comcast side) and they were excellent. Told me exactly what to tell Comcast tech when they came onsite. It worked!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I need my own cable modem to save monthly rental fee, I read the review for this and decided to pick this one. It's easy to install. So far, it works great! :)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does not have the dreaded Intel Puma 6 chipset!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on WoW Cable network. This is just a modem, it does not have a built in router. The cost of the modem will pay for itself in just over a year by avoiding rental fees ($14/month with WoW).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok and does everything it’s supposed to do. What else can one expect? Set up is simple and that alone is a big plus. So far the modem is stable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Disconnects from service at least once a Day!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating is cable modem purely on speed I give it 5 stars. HOWEVER, the cable Modem disconnects from the service randomly at least once a day! Actually happened when I was talking with the service provider about the issue!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    much better than issued/rented equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than any of the comcast/xfinity provided crap; went from about 3-400mbps on their rented/issued hardware to well over gigabit speeds (~1098mbps on average)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in hurry to replace modem lost in lightening strike. Good brand, has worked so dar. Easy push button power off/ power on / reset button on back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as expected no problems seems to be a quality product as generally Motorola products have been for me in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No-fuss, no muss, that's this modem. Once you call Xfinity for activation, which is painless and straightforward, you're connected. Since I purchased this, I've experienced no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gr8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Fast. The light on the front which verifies the internet speed it is locked in at is blinking which means it is not measuring the speed. I ran a speed test though and I am receiving full speed .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does the job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem, speed has been great. Picked up the signal right after hurricane Ian pretty quickly, but that doesn't really have anything to do with the modem.

    I would recommend this to a friend