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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 839 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the MB8611 32x8 DOCSIS 3.1 Cable Modem's ease of use, performance, and setup process. Many appreciate its 2.5 GB Ethernet port and consider it a good value. However, some customers reported issues with connection stability and signal drops. The modem's compatibility with various internet service providers is also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 839 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Getting the job done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Fixed our speed problem so it's all good in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it for my 1gb internet, so far very good. i am happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Ethernet

    Rated 4 out of 5 stars

    Working with COX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with COX. Can no longer log into the moden.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this for Xfinity internet. Works great and no issues with installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WIFI - MUST HAVE SEPERATE ROUTER - GOOD BRAND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this modem because it does not have wifi built in. I wanted this modem because my last one that looks just like this one, only with wifi, was a fantastic modem until it became outdated. I only assume that this would have been a good modem, but again, NO WIFI. I misread the website description while I was in a hurry, so this was my fault.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were easy to read and I had it up and running within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! Needed a Comcast compatible modem and it delivered

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I feel like this is faster than our old netgear docsis 3.1 modem

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works with Xfinity internet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certified to work with daughter's Xfinity internet. Setup was easy and seamless.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fine at first, but soon had problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for the first little while, after buying. Soon however, the modem started rebooting unexpectedly and repeatedly. We had to return it and try another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced modem that was given by cable company and picked up over 300mbs!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Motorola Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to install. Slim, easily readable display and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old DOC 3.0 modem for Xfinity and this works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money, worked the first time. Satisfied with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and fast enough. Working with Nest mesh routers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router. Fast and easy to setup. Like the 2.5gb ethernet port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem because Comcast no longer supported my old one. This was one of the suggested modems and had high reviews. It is a good modem, but I didn't notice a big difference in the speed of downloads, although my computer is nine years old, so that probably had something to do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, use with Cox internet, easy set up....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best router for 3 story homes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, better signal than Comcast and appears to be equally reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Item I have been using it everyday. It is

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Item I have been using it everyday. It is well made

    I would recommend this to a friend