Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $38.99
Clearance
The comparable value price is $189.99

Customer reviews

Rating 4.4 out of 5 stars with 839 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the MB8611 32x8 DOCSIS 3.1 Cable Modem's ease of use, performance, and setup process. Many appreciate its 2.5 GB Ethernet port and consider it a good value. However, some customers reported issues with connection stability and signal drops. The modem's compatibility with various internet service providers is also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 839 reviews
  • Rated 5 out of 5 stars

    Great modem!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked without any problems since I installed it. It replaced and Arris that had some lagging problems. No, lagging with this chipset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to whomever what to save on themself and not on paying a monthly fee to your cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade form my old modem

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and dependable modem. I’ve purchased both Motorola and Arris modems and have not seen either fail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok modem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine till 3 weeks later and just stoped working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid simple router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well so far but there isn't a USB port to plug in a network hard drive like some others have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good experience not be able to represent him

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Portrait several items from Best Buy. I had a wonderful member of the Geek Squad by the name of Alvonte who Came and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to. But don’t upgrade your internet and get a new modem at the same time, otherwise comcast will be a pain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modems out there. Can easily get what I pay for with Xfinity (800Mbs). I have no doubt I could get more if I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has never failed me in the modem department, took a little bit longer to set up that I liked, but that was an issue through comcast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool working with 6xe wireless router.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good with a TP 6xe router. No issues to report. Stands up and keeps cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to install, connect to accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectrum 1 gig full speed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Spectrum 1 Gig plans, no dropout since getting this. This modem can do more and is future proof for plans upto 2.5 gig.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job that it is suppose to do!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device. Advance features for users who have upgraded their routers to Wifi 6.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe a Bad One

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about a week, then the Ethernet port quit. During the time it worked, had to constantly restart it. Seems to be known issue per the Internet forums - at least with Xfinity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saving Money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely purchase to reduce my cable bill… saves me $20 a month and pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, haven't had any issues. With Cox internet and the preferred 200 plan I am getting 32 channels down and 5 up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself some cash and purchase this instead of spending money on your ICP crap

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Motorola Not So Much - Major Quality Challenges

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product died in 1st Year. Poor quality, thought after all these years they’d have there act together. Apparently not still pushing marginal products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product, not too big and nice in upright shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble free and fast!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked as advertised with no problems. Works great with Comcast.

    I would recommend this to a friend