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Customer Ratings & Reviews

Your price for this item is $38.99
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The comparable value price is $189.99

Customer reviews

Rating 4.4 out of 5 stars with 839 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the MB8611 32x8 DOCSIS 3.1 Cable Modem's ease of use, performance, and setup process. Many appreciate its 2.5 GB Ethernet port and consider it a good value. However, some customers reported issues with connection stability and signal drops. The modem's compatibility with various internet service providers is also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 839 reviews
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has had no issues since I ended up installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved ROKU TV Streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Cable Modem solved my Comcast streaming issue to my ROKU sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem I did some research and these were recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem.Happy with my purchase.Motorola is still the best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the savings.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pile of junk, did not work, multiple tech visits, only thing that fixed it was using a different modem. Spend more money, go with a Netgear. its worth it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good idea in cord cutting but think thru the conse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product but but the extended warranty on house. The Motorola support is slow and clumsy, but it works . In the 12 day interim you are without a network. But the warranty snd Best Buy will replace on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Excellent signal everywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good priduct. Should ne cutrent tech for near future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t rate this item. I returned it after I realized it was just a modem and did not have wifi Instead I purchased a router and modem in one so I wouldn’t have to purchase a separate router for just the modem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stop paying rent on your modem and router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to match your modem and router as the are separate items.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Reboots several times a day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reboots several times a day cutting out internet connection for up to 10mins each time. A nightmare if you attend meetings from home. I bought the S33 and verified it stayed up. I might have gotten a lemon, but I did not have the time to deal with the manufacturer, so returned it to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 2 out of 5 stars

    Unreliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Worked great for a few days then it started to power off/reset every few minutes. Returned it for a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek looking modem. a great value for the price. easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and saved me $25/mo in rental fees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we got this it’s very nice And reliable good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIFI working great at 200 MB’s I refuse to rent one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about a month now and I have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with a wireless connection not a two in one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke instantly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived in the box with springs and white spacers floating around the modem clanking around. Very unhappy after waiting so long to get it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality for low price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the low price, lower price than others!

    I would recommend this to a friend