Customer Ratings & Reviews
- Model:
- MB8611
- |
- SKU:
- 6451964
Customer reviews
Rating 4.4 out of 5 stars with 839 reviews
(839 customer reviews)Rating by feature
- Connection Quality4.4
Rating 4.4 out of 5 stars
- Performance4.4
Rating 4.4 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the MB8611 32x8 DOCSIS 3.1 Cable Modem's ease of use, performance, and setup process. Many appreciate its 2.5 GB Ethernet port and consider it a good value. However, some customers reported issues with connection stability and signal drops. The modem's compatibility with various internet service providers is also noted.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage. Reboots frequently. Xfinity has been out several times - only possible source has to be this modem.
No, I would not recommend this to a friendRated 1 out of 5 stars
terrible and unreliable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this modem and it crapped out on me after 6 months, got it replaced thru Motorola and it crapped out AGAIN after another few months
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died within a month. Working great and then would start power cycling itself. Then the lights would all be on and just blinking. Even with the coax disconnected, the modem was frozen.
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of junk. This thing stopped working on the day after my return date expired! This thing is trash and it has a lot of connection issues with Xfinity.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing works rite since internet never got out every 5 minutes my olf one you said I need to changed outdated so by this one subk!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Suspect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this thing! It started slowly coming online after a few months after a reset, then it quite working all together. Not reliable at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem stopped powering on after about a week of use.
No, I would not recommend this to a friendRated 1 out of 5 stars
not loaded right to Spectrum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.that modem failed to install but that got bad I will return that and refund, Spectrum gave me free their modem works good
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned it for one year before it completely failed. Would not recommend, will not buy again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept restarting for no reason! Replaced it with a street brand and had be working perfectly since then!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem worked for 4 months and died. Had the same one that worked for 5 months and died.
No, I would not recommend this to a friendRated 1 out of 5 stars
shut off all times
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont working and shut off a lot of times, start working fine but at next days not
No, I would not recommend this to a friendRated 1 out of 5 stars
Do NOT buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reboots multiple times a day while the older MB8600 is still rock solid.
No, I would not recommend this to a friendRated 1 out of 5 stars
very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wow it dies about 5 days after purchase... bought netgear nighthawk, very pleased with it
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't last
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after only 6 months and just reboots. Too bad I'm outside the return window =\
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t do it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after 5 months. Can’t return to Best Buy. :(
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working in less than 1 year
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than a year. Can I get help?
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Motorola Modem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and great connectivity and speed.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
MB8611 works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Replaced old Arris. Tried new Arris and it kept disconnecting. Tried the Motorola and worked out of the box. Internet connecrion thru 2 networks very fast now.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Gateway Modem/Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to install. My only issue is price,
I would recommend this to a friend




