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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1446 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Moto G (4th Generation) as a great value for the price, with a good camera and long battery life. They appreciate that it is unlocked and easy to use. However, some customers have concerns about the touchscreen, size, overheating, storage, and lack of NFC.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,446 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love the Moto g, easy to navigate it's system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera takes great pictures. Has easy intuitive response to what I am searching for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this phone. It's large but thin and light enough to still be practical for everyday use. It charges quickly with the turbocharger. The volume could be better when you are talking on an actual phone call, but this seems to be a problem with a lot of phones these days. The only real issue I've had, and it was significant, was when I switched carriers from T-Mobile to Sprint. The Sprint technician could not get the phone to work on their network. After endless hours trying to reset the phone and attempting multiple SIM cards, it was determined that they could not get the phone to recognize Sprint's CDMA network after the device was used on a GSM network. Luckily I had purchased Best Buy's extended protection plan and I was able to swap my phone for a new one. The new device works fine on the CDMA network.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone for calling, texting, email, whatsapp, weather, photos, video, flashlight, and the other basics. This phone does it all great and doesn't cost a lot of money. The 2GB RAM and 1.5 gigs is too quick than I expected (My previous phone had a 1GB RAM). The 13 meg camera gives awesome pics. Built solid, easy to use, great screen, not to big just a great phone. All the apps I downloaded runs super quick. I Loved it!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Easy to use for any age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and versatility of the phone!!! It is easy to use and has a great camera!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use, great battery life, good reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest smart phone I have used yet, has great battery life and the fringe area reception is far superior to any Apple or Samsung product I have owned to date. I like it so much that I bought a 2nd one for my wife. I seem to be hard on phones as I have never gotten more than 18 months out of one before something goes critically wrong and I have to replace it so paying $500-$700 for a phone doesn't make sense to me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helping a friend who needed a new phone. Didn't want to spend to much but wanted my friend to have a decent phone. The BB associate recommended this phone, she had bought one for her son, and its perfect for my friend. All the features of a much more expensive phone and my friend is very glad to finally have a smart phone that works well. Than you BB associate (sorry I don't remember her name).

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I am impressed with the cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs up to the pricing and the availability for this particular cellphone. I do not like to update my cellphones. I will need to transfer calendar, contacts, pics, ECT...I hate dealing with Sprint. But when the Best Buy cellphone Rep ask if I needed additional help with the phone.. everything was transferred in a easily manner. And I have had no trouble understanding and it's easily to to operate..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for the price. You get what you paid for so don't expect it to be the best in any category. Camera is okay, speed is pretty good, screen is good. The phone does overheat if you watch videos or play games on the phone even for a short period of time but it's not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Unlocked

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great,Your getting great value for the money you have spent. its unlocked.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this phone, I got one to replace my dying alcatel phone originally T mobile. This one is unlocked, so you can use it for your carrier. Its fast, the camera looks great and is easy to use. The battery life is really good, and it charges up super fast. I love too that it is not filled with bloatware from your carrier. The only thing I wish was that it was a bit less wide. only to fit in my pocket better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    affordable and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a wonderful phone. Display is bright and crisp, camera takes great pictures and it's overall a quick phone. My only complaint is in the build quality. It seems Lenovo wanted to spend more on the features of the phone than giving it the same quality build of the third gen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for everyday use but not great if you are using your phone every minute.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera, screen, and battery life are all better than what the price suggests.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom who needed a user friendly smart phone with a good camera. This phone is easier to use than the Samsung she had and much cheaper option than iPhone and Samsung. I am seriously considering going to this phone my self once it's time to upgrade from my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Nice first phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being in my fifties I'm a bit behind the times when it comes to technology. I've only had this phone for about a week, but so far it has been pretty easy to figure out. I like the size of the screen. I enjoy the camera and being able to adjust the lighting, color tones, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Simply the best for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything I need it to and costs orders of magnitude less than a flagship model. I love that it comes with basically vanilla Android and no bloat. The fast charge function is convenient and the battery life has preformed admirably over the 2 years I've had it with little to no loss of life. I went through several batteries back when I had a Galaxy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone for a month and really like it. Had an iPhone before. I wanted a phone that had a bigger screen with a better resolution. This phone has both. Also I like that it has a micro SD card slot. It allows you to save data on the card instead of taking up your phone's storage. I can put more music and movies on the card. The price is great for this phone. It has a great camera too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    What you expect for a $200 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you expect out of this phone, which might sound like a negative review, but it's not. It does basically everything you need it to do. It's just not as powerful as the Samsung S line of phones or iPhones, obviously. And you shouldn't expect it to be when it's $400 less.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    so far its been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an android and I do not play games so I have no major complaints .. the phone is bigger than most smart phones and I have the phone for a month so far its been mostly great to use ...the only issue or minor problem I have is that the battery takes longer time to get charged when compared to my friends new (another popular brand) android....But for the price its great!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Screen is easy to read and fast processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has an Easy-to-Read screen and great sound quality. Camera works well and Wifi reception is good. Only problem is constant Motorola software update notifications that can only be turned off while the phone is on but pop back up when the phone is repowered on.

    I would recommend this to a friend