Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,434 reviews
  • Rated 5 out of 5 stars

    Best on a budget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After extensive research I chose the Moto 5G Plus. Without a doubt this is the phone to choose if you're trying to stick to a tight budget. There are two versions; either 3/4GB of ram and 32/62GB of storage. Both are quality phones with good processors and GPUs. The Moto 5G Plus is not a top tier phone but it will get you an experience that is smooth and packed full of convenient features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dogehn,

      Thanks for your feedback! The phone is indeed a great phone at its price. The best phone for the best android experience.

      -Jess MotorolaMobility

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Smartphone for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very fast and responsive. I have experienced no lag. I love the stock android UI. The battery life is incredible, anyone should be able to get a full day out of this phone. The only Con to this phone is the software updates they come slowly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Fletch, Your feedback is important to us and we'll share this with the software team. Thanks -Erwin MotorolaMobility

  • Rated 5 out of 5 stars

    Best value for smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. For the money it can't be beat. It is very quick, I've experienced no lag in any situation. Screen is plenty bright even in strong sunlight. Photos are fine. Sound from the speaker is OK, nothing to rave about but at least it is front facing. It's great not having all the bloatware of other phones. The Moto motion apps are fun and useful. I installed a free nano sim ordered from Verizon (there are different types of nano sims so be sure to get one appropriate for the phone). Took a bit of work from Verizon agents to get it activated but not too bad. Service has been great; calls are clear both directions. Since it is unlocked, I can take it to any of the other providers. My only complaint is that I wish it were a little smaller; phones are so huge now. For comparison, I tried a Samsung Galaxy S7 and was not that impressed. Bottom line: you can't go wrong with this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice overall. Easy to use. The volume is not loud enough and camera needs improvement

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Basic Smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone size, large storage capacity, long-lasting phone-charge (3 days or so)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    awesome product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this phone. It's good. It doesn't heat up! Good battery, and wonderful design. Durable too, it does not crack easily like many other smartphones. Nice camera too; especially when you are outdoor.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without experience regarding newer phones I can only compare it to my old iPhone 4S. I like the large, crisp display, the quick and precise fingerprint reader, long battery life and its ease of use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi diagpope,

      Thanks for pointing out how amazing the phone's display, fingerprint reader and battery performance. We appreciate this great review!

      ~ Daisy MotorolaMobility

  • Rated 4 out of 5 stars

    This Moto Fits me to a T, or should I say G....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need all of the features of some of the newer phones, so opted for an older Moto G5. Read good reviews on it, and so far the fit, feel, and function has been good. Only issue I have is Power button placement, as i hit it daily, putting the 'Power Off' screen up repeatedly....

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jimbo49456,

      Thanks for your feedback! We made a good phone just for you which will help you in your daily routine. The phone is a stock android phone which makes it very simple and easy to use.

      -Jess MotorolaMobility

  • Pros mentioned:
    Camera
    Cons mentioned:
    Nfc

    Rated 4 out of 5 stars

    Excellent cell phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No NFC or USB-C are the only things keeping this phone from a 5-star rating. Excellent battery life, never heats up, quick and tons of memory. Love the camera and the Moto gestures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great powerful unlocked phone. Love this phone works great with Straight Talk.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, thanks for the positive feedback. Glad to know the device works great. If you have questions or just want to connect with other owners, please consider joining us at https://goo.gl/goRScU. -Erwin MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not too bad for this price. you can't get a nice smart phone lesser than $ 300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto/Lenovo is the New Sleeper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! From the smooth processor to the user friendly Nougat interface, Moto/Lenovo has made me a believer. I even traded up to the G5s Plus a week later, which gives me the same phone, yet with an almost half inch bigger display. Either model is well engineered and reminiscent of the flip phone days, when Motorola (and Nokia) was the quality standard in cellular devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent device for a reasonable price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this phone as a backup phone to my google pixel and never thought I'd be as impressed with it as I am. For under $300 you get a fantastic near stock android experience with a great camera to boot. The phone runs buttery smooth and definitely performs better than expected for the price range. The absence of OIS on the rear camera is a bummer as well as the lack of NFC but it's definitely something I can overlook because of how wonderfully it performs. Hopefully Motorola/Lenova can figure out how to properly issue updates in a timely matter but that's to be seen in due time. I definitely recommend this phone to anyone looking for a great phone period, regardless of price range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Fast Phone...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my oneplus one. Battery wasn't holding a charge for more than 3 hours. Getting 3 days out of a charge with the Moto G5 Plus. Great phone with a great price....even at $299.99 it's a great deal. Goes on sale often, pick it up ! You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    easy to operate.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen is bigger and easy to read. Picture come out very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was everything we expected. Great memory space and great price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NRobert,

      Thanks for your feedback! The phone is great as it does everything you expected. The best phone for the best android experience.

      -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone for a kid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My baby loves the phone. It's an excellent phone for an excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Meets and exceeds overall expectations.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point this phone has surpassed all expectations. Performance, durability and ease of use make this phone well worth the price point. Picture quality far exceeds some of the comments seen in other reviews. Battery life is outstanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son as a replacement for his iPhone 6 plus that fell a victim of touch disease. He did an extensive research beforehand, and seems to be very happy with this phone. Took one star off because of Best Buy policies: three days after I paid $300 they cut down the price to $225 on Black Friday, and refused to do price adjustment. Said, I had to return the phone and get charged $40 for restocking.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Big step up as far as speed from my previous device

    I would recommend this to a friend
Sponsored