Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,434 reviews
  • Pros mentioned:
    Camera, Storage

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is quite something, it has a lovely flashlight, lots of space, a great camera, and very desirable in general.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Luke,

      Thanks for having one of our phones. It is indeed a very desirable phone as the phone has great features you can enjoy.

      -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    Lacks good audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you take in to account how cheap this phone is then the audio issues are acceptable but just barely. The audio is weak, the volume is low. It only works well with headphones and then it still a bit light not much power. The screen resolution is pretty good I watch movies on it when traveling. The battery life is not the best if your a heavy phone user. For 229.99 64Gb it's good at 299.00 not so much. It says water resistant and Gorilla glass V3. It's nice and thin verry light weight. Keep a charger handy for mid day.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi cybdiver, we are pretty confident with our specs but I'm sorry if you're not getting good audio results. Troubleshooting may help improve the audio quality. Here are the steps: https://mobilesupport.lenovo.com/us/en/documents/MG5036. Hope this helps. -Erwin MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BestbPure Android

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the MOTO G5 plus by accident. At that time my daily driver was an iPhone SE ($524.00 with Apple Care). The MOTO g5 is fast and never miss a bit. Battery lasts me 2-2.5 days and charges supper fast from 30 per cent in about an hour. My i phone takes two hours. MOTO text twice as fast because I can swipe. The i phone cannot. Now, five months later, the MOTO is my prime, the i phone demoted to back up. Just buy it. It is a great device for about $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the phone for a week. Great phone especially at this price point. 64gb memory is great. The iPhone SE I had was terrible so I returned it after one week and waited until I saw this unlocked phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great performance with best battery backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance with best battery backup and the camera clarity not that good. But for the price its very good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bargain for high performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For under $300, the features and performance of this phone still rivals the quality of the newer $800 to $1000 models. Considering most people change their phones every 1 to 3 years, this was a steal..!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Nice for da price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone with enough punch, and a price that doesn't break the bank. Go with the 64/4gb.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great overall phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good camera quality. You can't beat the fact you get a quality product for 1/4 the price of the high end phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Phone not as we seem it to be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks awsome. The camera and all the features are cool. It hasn't even got hanged and all my friends love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smartphone buys out there. Great camera, lots of memory, great screen resolution, ergonomic.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best bang for the buck.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did tons of research before making this purchase. Wanted a phone to replace wife's broken S7 which we are leaving Samsung due to poor build quality. This phone feels really good in the hands. Love how it's not all glass which can break easily which Samsung wants. This Moto G5 is just as fast as S7. Cell reception is better compared to S7. Only complaints are the camera hump on back and it's lacking an AMOLED screen which I love on the S7. Would buy the G5 again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great phone for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works very well has a good battery life and can do everything the high end phones can do for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bye BLU Hello Moto

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so frustrated with the BLU Vivo 5R phone purchased last year that I walked into Best Buy to pick up an online purchase but headed to the phone section....Pointed at the Moto G 5 Plus, bought it and have loved it ever since. The phone is loud enough to hear it ringing and voices on speakerphone....which was the BIG problem with the BLU phone. The Moto G 5Plus is a really great phone, easy to use and does everything the more expensive phones do. Glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid unlocked Android Smartphone - Not pricy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped ship from Windows Phone OS on a Nokia Lumia, to this Moto and am very pleased after several months. Battery life is quite good, lasting at least 1-2 days depending on usage. Quick recharge really works with the supplied charger. The camera is decent for the price. Of course this model isn't the latest and greatest, but it didn't cost an arm and leg and it allows me to easily connect with my favorite MVNO cell carriers. I'd buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a gift , I have one and love it.I have bought one for every family member. I have told all of my friends to buy them one. Two of them bought their phones at best buy in Oxford. '

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. Still getting used to the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone due to a recent review I read comparing the more expensive phones currently on the market. This phone was rated at the top so I decided to give it a try. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really great phone with one small flaw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G 5 Plus with 64 Gigs of Rom/ 4 Gigs of Ram is a fast processing phone. The Snapdragon 625 Cpu is not only fast processor, but has a proven record to manage battery life. It has pretty decent cameras, both front and back. If you turn on the Moto Gestures, you'll find them very intuitive over time. This phone is also universally unlocked, which means it's ready to use for any cell phone carrier. The only significant flaw I see is that it has no NFC chip, so you can't use mobile payments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace a phone that had died the night before so I looked at all the available options of phone. The three things I wanted was that the phone wasn't locked to a carrier, that the phone was at least on Android 7 and that the phone wasn't overly expensive. This phone met the criteria. My only problem with the phone is that I don't believe I get updates to Android. The version of the OS is dated back in January of 2017. I have yet to see any security updates. Otherwise I phone is fine..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery great storage and ram. Great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery. Great storage at 64 gigabites. Great ram. Great service and price at Bestbuy. First time buying an unlocked phone. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for everyday life. Great battery life, solid pictures and the kids love to play games on it.

    I would recommend this to a friend