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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,434 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Nfc

    Rated 4 out of 5 stars

    Good Phone for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price point. Works well. Left off one star because of the lack of NFC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, good camera for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an older Moto G. This one larger, but not huge. Only miss the light led notification on phone.. must activate phone to see missed calls or messages

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone. Stays charged, great pics I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto g plus is very responsive and works great on wifi as well as on network data. The colors are great and sound is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for $299. Very good display and cameras, fast, high quality build, and not too big to go in a pocket with a case on it. Also no software or device issues like with less expensive Androids I have had in the past. Android 7 is way better than prior versions and even better than iOS 10, which I still have on my spare iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome, for real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reading other reviews, there are people saying a lot of good stuff about this phone. And they are all right! The speech "this is just like a 600.00 phone but cheaper" is totally accurate. I bought the Moto G5 64 GB with 4GB of RAM - which I recommend to everybody. The RAM memory makes a lot of difference when it comes to performance and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd official Android phone I've owned and it is a beast! It runs absolutely everything with ease. No stutters or slowdowns and can seamlessly move between apps without waiting. It's got a very loud speaker and extremely high quality camera. First one I've had with 4k and hdr video recording. Also the fingerprint reader works great. A wonderful way to keep my phone secure while just tapping it to unlock it. I recommend this phone to anyone who doesn't want to break their bank. I think it's dumb to spend a lot of money on something you carry in your pocket all day everyday with chances of dropping it or losing it or whatever. Budget phones for the win!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pure Android, fast with huge battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an i phone SE. My wife got the 8+. This phone is faster, the battery lasts three days. Texting is easier and super fast. The Moto g5 plus is efficient and the motions are natural. It runs circles around the i phone in performance at a fraction of the cost.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi fitnesspro, we appreciate your wonderful feedback. Glad to know you're liking the device. -Erwin MotorolaMobility

  • Pros mentioned:
    Battery life, Storage

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has more storage than my old phone,longer battery

    I would recommend this to a friend
  • Cons mentioned:
    Nfc

    Rated 4 out of 5 stars

    Solid Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two-year-old Nexus 6 began to use battery life so it was time for a replacement. I have been very pleased with the Moto G5 Plus. It is very feature-packed and a solidly-built phone for people who like Android apps. The only disappointment that I could point to is the lack of using Android pay - alas no NFC functionality. By the way, the phone's camera is wicked fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone with awesome battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 64GB, 4GB Ram model. Incredible battery life. The phone last 2 days for me while my previous Nexus 6 was down to about 6 hrs. The phone works great with Android Auto too. Hands down improvement over my Nexus 6 and for $300. My daughter has a Samsung 7 edge. The Edge does have a better camera although this one is not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the price. Nice amount of memory. Good phone for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for the price, couple of issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price however being unlocked be aware of unwanted ads popping up on your screen, usually the result of downloading Messenger. Make sure to check settings as all are on to accept ads. Touch screen is also very sensitive, apps can open when making a call held to your ear

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sidney,

      Thanks for your feedback. Are you using any screen protector on your device? Regarding your apps, can you check if the same thing happens while in safe mode? To boot into Safe mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe mode appears. If it works fine while in Safe mode, then it's possible that a 3rd party app is the culprit. Try removing some recently downloaded apps and see if it helps.

      -Anne MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    It is a great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone. Like the camera and the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Storage

    Rated 5 out of 5 stars

    Some great stuffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way it looks; camera; flashlight; storage; sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast but as I have used it now for a week I find peopleI talk to say that I sound muffled. The volume on the phone is just barley enough. The Verizon store times seems to sound garbled. I use a Plantronics ear piece most of the time and it works well. This phone will probley be returned by me. It is a quick internet phone screen is perfect. The flaws tend to make it a deal breaker. The positive is u can use it on any carrier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone unfortunately it broke but I had nothing to do with the phone we had more to do with my temper.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    G5>G4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the g4 plus for around 1 yr. Read the reviews and decided to go with the G5. In a nutshell the G5 seems to run a lot smoother. I haven't had any issues with this phone like I did the G4. Runs smooth-takes decent picks- doesn't seem buggy like the G4. If you want a decent priced upgrade from the G4 go with the G5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade from the previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is leaps and bounds better than what I had before the only downside is that without a case it's very slippery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dream phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for unlocked phone. This budget phone has feature very comparative to top brand phones $600 and up. Good battery life. Clear voice and had never had a problem loosing connection, including Wi-Fi. Recommend this phone for prepaid services.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi alik,

      We appreciate your wonderful feedback.Thanks for your review and for the five stars.

      ~Daisy MotorolaMobility