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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,434 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This phone has amazing battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this phone is truly amazing! The phone itself also has a very clean version of the Anroid OS, which allows it to perform with little to no lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Big Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse and I both recently upgraded to the Moto G5 Plus. We upgraded not so much for new features, but because our old phones were wearing out. That said, I really like this new phone. It has so much more storage space, even without the optional SIM card. The sound quality is good and the built-in camera is serviceable. What I really like about it is the fingerprint reader. No more entering passwords to "wake up" the phone when it times out. Just a single touch and the phone comes active. The touch device can also used for screen navigation. Wonderful! Great technology, a very useable phone, at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very competent phone without bells and whistles. That's all I ask from a phone. Plus, the internal storage is enough that I don't have to delete apps to be able to update the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone without breaking the bank!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage capacity on my older entry level smartphone was all but used up, it was time for something with more capability & capacity. I did a lot of research and found this one of few that would work on Verizon without a long term agreement. I purchased the 64Gb version, no more issues with too little storage space! Great camera, great performance, great purchase! Very satisfied, would recommend to anyone that (like me) just can't fathom shelling out $500 - $700 for a TELEPHONE ! ! ! Highly recommended !

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a good camera and battery life. These were issues with my previous phone. The phone arrived on the day it was scheduled to arrive. Great service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto G5+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G5+ is a definite upgrade over the G4+. It's more powerful, faster and has a better camera. The fingerprint scanner works better also. I like to play Fishdom and I couldn't do that on the G4+. The G5+ handles it just fine. Also the call sound quality is better. The OS upgrade to Android 8.1 removed glitches it developed with locking the phone, both using the PIN number and the fingerprint reader. Using any lock would freeze the phone. I got a replacement through my Best Buy Protection Plan and the second phone did the same thing, until the system upgrade solved the problem. As it is aging, it's getting more glitches. Sometimes it hesitates when I first start typing and it's getting harder to type accurately. It's slowing down and now I can't access my inner storage. For a few hours, I couldn't get to my apps through settings either. Also, on the phone screen through which you make calls, my favorites keep disappearing. I frequently restart it or shut it off and now I'm cleaning up the cache files to see if that will help. I'm also uploading all my files to the cloud and considering a hard reset. Of course, the battery is wearing out as well. For some people, $400.00 is cheap for a phone. For me it is a good chunk of cash and I want this device to last longer than two years. I also wish we could get to the battery so we could replace it. I really liked this phone. But it's giving me a lot of headaches now. For that I'm removing 2 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Went from 5S to 9S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone. Easy to use especially if you’re used to Samsung Android. Tried Moto and just couldn’t use it. Seemed to take more steps. Love my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic SmartPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an internationally unlocked phone to send as a present to family in Chile. The phone looks great and, up to my knowledge, is working fine. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the features I wanted at a good price point. The only thing is I should have bought the higher capacity model as 16GB does not seem adequate for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for under $300. This is not a $1000 phone, but has great hardware for the price. I'm extremely happy with this purchase. Works much better than my old s5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto does the job handsomely have great looks and good quality feel. The múltiple processors make it run smoothly and handle multiple apps and chrome tabs open at ease. The integration with Android is really good and with good functionalities. The coverage with Verizon have been good in Ames, all voice and data. WiFi and Bluetooth work well and with no problems. Battery gets you to the end of they comfortably. The camera is ok, but don't expect anything close to an iPhone or top of the range Samsung. It is logical to have some limitations at this price point. In summary it is a good value for money phone, specially if you don't use your phone as your primary camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this phone for a year and very happy with it. Great performance, just wish it has better camera but for this price, can't get everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good phone with this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone very good performance !!!! Apart from not having NFC, I don't see any negative point ftom last 3 weeks

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi sanJerey,

      Thanks for sharing your wonderful experience with the phone. Thanks for the five stars and great feedback. We appreciate it.

      ~Daisy MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Well designed phone with great features at a good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is solidly made. It's got a lot of great features like finger print access button. Great quality pictures. It's a great value at the going price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    You can always count on Motorola for longevity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone because of the battery life, and it does not disappoint. On top of that, it was an affordable budget price for on-the-fly purchasing AND it came with the 7.0 update.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought because of the price this would be a terrible phone but I was pleasantly surprised. The phone is very responsive and the battery last all day with normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this phone. I have had other phones paying close to 1,000 This phone as been great. Has all the bells and whistles on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Multi-Tasking Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone you can buy without a contract, unlocked and ready to use with multiple networks. I bought mine at Best Buy and then went to a Verizon store, where they put the SIM card in and activated my phone using a $40 prepaid card. I use my phone mostly for business and my previous phone was just too slow and had trouble handling multiple apps at once. This one seems almost too good to believe. Apps open quickly, I can switch between email, messaging, GPS, and other apps seamlessly and with no delays. I couldn't be happier. I do strongly recommend the 4GB of RAM version phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one on sale before Christmas, great deal over price and the phone quiality. I'm also a Moto consumer so I would choose this brand over the others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comparable to Samsung anything. Didnt expect the MOTO to be as smooth and efficient. Battery lasts all day and display is clear ant vibrant.

    I would recommend this to a friend